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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,387 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

December 01, 2023

Excellent experience staff knowledgeable and courtesy. Work done quickly and on time. Would recommend to others More

by carl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia, David Lamberti, Edward Lenski, James Parkin, Richard Losco, Terrance Fallon, William Polanco
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Dec 04, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for leaving us this positive feedback! Your kind words and recommendation means a lot to us, and we hope to exceed your expectations every time you choose us.

November 30, 2023

Great Service Always take my truck there and always have good service and friendly customer service More

by A.weller65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
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Dec 01, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know they are always friendly. We look forward to continue serving you and your future automotive needs for many years to come.

November 28, 2023

I shopped around before I made any decisions on my new Durango and found Empire Chrysler Jeep Dodge to be the best and purchased my vehicle from them. My salesman Aaron Moody was excellent, very knowled More

by gmcelroy64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Moody , Andrew Coyle, Diego Ortiz, Josh Haynes
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Nov 29, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We greatly appreciate your excellent review! Providing a top-notch experience is always our goal, and we are glad that Aaran's and the team's efforts could meet your satisfaction. We greatly appreciate the opportunity to work with you. We wish you the warmest congratulations on your new Durango- on behalf of the entire team!

November 24, 2023

Lovely service lady. She was attentive and listened to my concerns. She deserves a raise More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
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Nov 27, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate your excellent review, and look forward to the opportunity to serve you again.

November 20, 2023

Appointment was easy to make. Service was on time and everything done in a fast manner. More

by jeanebnee12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Nov 20, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive feedback! Your safety and satisfaction are our utmost priorities, and we hope to see you again when the time comes for your next service.

November 19, 2023

Brittney Walker was a doll. We really appreciated the speed of service with a smile. Brittney and her team managed to help me into the car I really liked at a payment I can affo More

by Laurajhammel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
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Nov 20, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Laura, Thank you for sharing your fantastic experience with Brittany Walker at our dealership! We are thrilled to hear that she provided you with exceptional service and made your car-buying experience smooth and enjoyable. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again.

November 13, 2023

The service was very good along with the work that was done to my car. More

by JOEMONACO00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
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Nov 13, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Joe, Thank you for this excellent review! We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 09, 2023

Very satisfy with dealership Carolina Ramirez was great help me buy my new car very good knowledgeable More

by Leonkarpowich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina ramirez
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Nov 09, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Carolina this 5-star review and rating! Your satisfaction is our ultimate goal and we are glad we hit that mark for you on your recent process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your special purchase!

November 07, 2023

Kimberly Caldwell was great! She made the process of leasing a vehicle so easy and quick. We are very happy with our experience at Empire and will definitely be back to lease aga More

by jmcintosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
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Nov 07, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We greatly appreciate you for leaving Kimberly this stellar review! We are honored to have had the opportunity to work with you and we are glad that Kimberly could provide you with top notch service. We are delighted to know that she made your car buying experience here at Empire Chrysler Jeep Dodge Ram of West Islip easy and quick. We look forward to working with you again in the future. We sincerely congratulate you on your new vehicle- behalf of the entire team!

November 07, 2023

I had my car serviced for an oil change. Super quick. Very friendly staff and answered all my questions. More

by Kris
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mayda ?, William Polanco
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Nov 07, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kris, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to know that they were friendly and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you.

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