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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,387 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

November 06, 2023

Gabriel Rodriquez and the entire team did an exceptional job in making sure I got the vehicle I wanted. The finance team made sure I got the best deal possible. I didn't have to lose my entire day to compl More

by MK132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez, Josh Haynes
Nov 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for this positive feedback. We appreciate your kind words and your continued trust in our dealership. We are thrilled to hear that Gabriel and the finance team went above and beyond to ensure that you got the vehicle you wanted and the best possible deal. Your loyalty is greatly appreciated, and we look forward to continue serving you and your automotive needs for many years to come. Congratulations on your new vehicle!

November 04, 2023

Darnell was extremely helpful with returning my lease and getting into a new Jeep. He was professional, knowledgeable, and answered all of my questions. Highly recommend Empire and will be returning in the f More

by Nferruggio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Jean-Baptiste
Nov 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Darnell this positive review! Your kind words and recommendation will mean a lot to him, we will be sure to pass them along. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your Jeep!

November 02, 2023

Excellent customer care and staff. Would return for future purchases. Thank you again for everything More

by JJFernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Josh Haynes, Kimberly Jaramillo
Nov 03, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

November 01, 2023

It was a pleasure working with June and Josh. They were able to satisfy my needs. More

by Chris P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
June Lochard, Josh Haynes
Nov 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Chris, Thank you so much for leaving June and Josh this excellent review. Your satisfaction is our top priority, and we look forward to continue serving you in the future.

November 01, 2023

Carolina Ramirez was wonderful and patient while we were trying to decide to purchase/lease our car!!! Thank you!!!!! More

by peteteri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean. ? Frank. ? Finance girl
Nov 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you leaving Carolina this wonderful review! It is great to know that she provided you with the 5-star assistance that you have come to expect on your recent visit. We hope to see you again when the time comes for your first service, and congratulate you on your new vehicle!

October 27, 2023

Jorge Molina is Excellent salesman and very helpful he answered all the questions I need to asked v More

by Geoff.roan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Oct 27, 2023 -

Geoff.roan responded

Jorge was knowledgeable he knows what he talking about. He gives us an opinion what car should we get. We will definitely come back for my next future car….

Oct 27, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Jorge this positive review! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

October 26, 2023

I got an immediate appointment and my service was completed very quickly. The staff is very knowledgeable and helpful. More

by HBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Oct 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!

October 23, 2023

Jorge was knowledgeable ,courteous and no pressure. He listened and got us into the exact vehicle we had been searching for months for ! More

by Michellegartelman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Molina
Oct 25, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michelle, Thank you for leaving Jorge this 5-star rating and review! We are glad to know he took great care of your automotive needs on your recent process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle!

October 23, 2023

Mr Waled Zayed was excellent. He brought us the car we had seen advertised and it was perfect. He knew we were under a time limited that day and got us in served and out satisfied More

by beespe52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waled Zayed and Daniel Hadnagy
Oct 25, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with Waled. His dedication to providing outstanding service, customer care, and a friendly approach is truly commendable, and we're proud to have him as part of our team. Our team is honored to have earned your kind recommendation, and we hope to continue serving you and your automotive needs for many years to come. Congratulations on your new vehicle!

October 20, 2023

I have been getting my truck serviced here for the last two years and each time it's a breeze. All of the service staff are always very helpful and accommodating. Sitting in the service waiting area I witn More

by MeaganBrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Oct 23, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Meagan, We sincerely appreciate you taking the time to leave Robert and our team this excellent review! It has been a pleasure serving you for the past two years, and we are delighted to have earned your trust. Making sure you receive the best value for your maintenance is one of our top priorities, and we hope to continue serving you and your automotive needs for many years to come.

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