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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,332 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,332 reviews

April 12, 2025

Very quick service appointment, everybody was very nice and helpful. Waiting time was quick. Our service guy Joe Deguire was great More

by Michael D'Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michael, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Joe was so positive. We look forward to seeing you again when it is time for your next service.

April 12, 2025

Great service. They always take care of you at this dealer ship. I will definitely be coming back More

by marcmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski, Richard Losco
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Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Marc, Thank you for your time and feedback. We are thrilled to hear that your service experience with us was so pleasant! We look forward to the next opportunity to serve your automotive needs!

April 05, 2025

My experience at Empire CDJR was very pleasant. Joe Deguire was excellent and I would highly recommend this dealer to my friends and family. More

by TT1140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Apr 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

TT, We are so happy to hear your experience at- Empire CDJR of West Islip was so pleasant from the help of Joe! Thank you for your recommendation and we look forward to the next opportunity to serve you again.

March 31, 2025

Exceptional attention to detail. Delivery of Customer service impeccable. Willingness to go above and beyond. More

by Diaz.luis9440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Perez
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Apr 01, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Diaz, We would like to thank you for letting us know how we are doing. Here at- Empire CDJR of West Islip, we work extremely hard to ensure that all our guests are comfortable with their visit. Our entire team will be honored to hear you were so pleased with their great customer service!

March 30, 2025

Excellent service, professional staff. Joe Deguire was great and kept me informed the entire time. More

by irishemt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe deguire
Report | Print
Mar 31, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Irish, Thank you for sharing this kind review with us. We appreciate your loyalty. Joe will be thrilled to hear of your satisfaction. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

March 28, 2025

James Ingram’s was excellent and very helpful. Awesome experience will definitely continue to get truck serviced there. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle, Jean Maestri, David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Report | Print
Mar 31, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your truck! James will be pleased to hear your very kind words as well, thank you!

March 28, 2025

I had a very positive experience at this location, Joe Deguire was extremely helpful and made him very available to questions and concerns. More

by jspadaro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dequire
Report | Print
Mar 31, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ with Joe! Please let us know if there is anything else we can do to assist you, we would love to help!

March 26, 2025

I have had great experiences there since I started going there. Joe Digorie is great More

by Frances ventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe digorie
Report | Print
Mar 26, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Frances, Thank you for your time and feedback. We are delighted to hear that your experience with Joe was so pleasant. We look forward to the next opportunity to serve you again!

March 21, 2025

My service advisor, Fenix Villar, was very knowledgeable of my concerns and explained what needed to be done to resolve the problem. He kept me informed with text messages and photos. I expressed frustratio More

by auntlita7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix Villar, Service Advisor
Report | Print
Mar 21, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Fenix have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal. Should you need anything else, please do not hesitate to call.

March 20, 2025

Smooth process from purchasing my new grand cherokee to the service manager paul to my newest interacction with Leo in service. He did a great job keeping me informed and so far it seems like my issue is More

by BrandonSolomon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Mar 20, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Brandon, Congratulations on your new Grand Cherokee and welcome to the- Empire CDJR of West Islip family. We are delighted that you chose our dealership for this sales experience. Paul and the rest of the crew will be pleased to hear you were so pleased. Thank you for your recommendation and we look forward to the next opportunity to serve you again!

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