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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,385 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,385 reviews

November 12, 2025

Joe Deguire is always so helpful and kind getting our needs taken care of as soon as possible! Highly recommend! More

by elyssa13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire, Andrew Coyle, Jean Maestri, David Lamberti, Edward Lenski, Joseph Schnettler, Mike Desivo, Richard Losco
Nov 12, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that Joe took great care of you and your automotive needs. your kind recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 11, 2025

As always, a pleasure dealing with Empire. The whole process was as painless as it can get. Seye was extremely pleasant to deal with. More

by Chrismoloney76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oluseye Bamigbaiye
Nov 12, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are so glad that our team consistently provides you with a smooth and efficient experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 05, 2025

JIM AND KIM ARE THE ABSOLUTE GREATEST AND I COME THERE FOR ALL MY VEHICLES. More

by JIMI713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JIM, Kimberly Caldwell
Nov 06, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jim and Kim will be honored to hear of your kind words and to know how confident you are in their efforts. We hope for an opportunity to work with you again!

November 03, 2025

The service was great advisor honest let you know everything going on will definitely be back More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service advisor
Nov 06, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your kind review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 01, 2025

My service advisor was Bree. She was awesome! When I arrived for my appointment, Bree got me right in and updated me regularly on the service progress on my vehicle. Overall, I w More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Nov 06, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Frank, thank you for your wonderful review! We are glad that Bree provided you with 5-star service and kept you well informed throughout the process. We look forward to continue providing you and your vehicle with our best care in your visits to come.

October 28, 2025

Great experience at the dealership. Bree was great kept me updated throughout the process. Gotbveh back quick. More

by rotten4623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Oct 29, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate you leaving this review for Bree! Feel free to visit us anytime you may need automotive care, we would gladly deliver another great experience and keep you updated throughout the process for your peace of mind. Our team works hard to deliver quick and quality services so don't hesitate to visit us anytime.

October 28, 2025

From the moment I called to the time I picked up my truck I had good communication with them. I will definitely return. More

by Jduce71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
Oct 28, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are glad that our team provided you with top-notch service and kept you well informed throughout the process. We look forward to continue providing you with our best care in your visits to come!

October 24, 2025

I’ve been to a lot of dealerships in my time but Empire CJDR is top notch. As soon as you walk in you are greeted with a smile not, “Lord help me”. They have knowledge and they listen. The day I arrived fo More

by bresmom04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob S., David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
Oct 27, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Your thoughtful review is greatly appreciated! We look forward to welcoming you back for any future service visits and when it comes time for you to upgrade. It is our hope that our staff makes you feel comfortable during your visits so you feel confident in our transparent services.

October 23, 2025

Fast and efficient, answering all of my questions. I've been leasing from them for many years and have all services done by them exclusively. More

by Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Lucente, Rose Watson, Richard Losco
Oct 23, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your kind review. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

October 21, 2025

Went in for service. Oil change ,tire rotation and recalls. The truck got done faster than they said it would. No complaints More

by DP32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Lucente
Oct 22, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!