Empire Chrysler Jeep Dodge Ram of West Islip

Fantastic experience at Empire. Aisha Green is the absolute best- a pleasure to work with! She took the time to get to know our needs and make sure we got in the Jeep that checked a Aisha Green is the absolute best- a pleasure to work with! She took the time to get to know our needs and make sure we got in the Jeep that checked all our boxes. More

This place is great . It’s the third lease I made at this location . I dealt with Britney Walker twice. The process went nice and smooth both times . I also met the gener It’s the third lease I made at this location . I dealt with Britney Walker twice. The process went nice and smooth both times . I also met the general manager, Kyle, and he made me feel like family. I would recommend this location to anybody looking to lease or buy a new vehicle. I never had a problem . There is a great staff of people that work there . More

Brittany Walker was our salesperson. She treated us with respect and courtesy. Brittany was very friendly, patient and kind. She was also very professional, and extremely knowledgeabl She treated us with respect and courtesy. Brittany was very friendly, patient and kind. She was also very professional, and extremely knowledgeable about the vehicle that we were purchasing as well as the financing options. She went above and beyond to provide us with outstanding service More

Great guys. In and out always on time. I return all the time. Very helpful In and out always on time. I return all the time. Very helpful More

I have always had great services here and I felt like my advisor and his assistant valued my business.. advisor and his assistant valued my business.. More

Fast courteous service with a detailed explanation of services provided. Also arrange transportation to and from the appointment. A nice touch services provided. Also arrange transportation to and from the appointment. A nice touch More

Very knowledgeable on all aspects. Spoke about early return of lease and possibly new car Spoke about early return of lease and possibly new car More

Accommodations was fast and service was quickly completed. Staff was nice and made process easy completed. Staff was nice and made process easy More

Worst Dealership I've ever visited. I call them first time and they said vehicle is available. after reaching their I was told they sold it. Then couple of days later they said car is a I call them first time and they said vehicle is available. after reaching their I was told they sold it. Then couple of days later they said car is available. Before going their second time I called them confirmed if the car is available and they said yes. On my second visit, I was able to check the car and do a test drive. Then manager came and told me they sold it to someone else. He said I can put a deposit in case the buyer cancels it and it is fully refundable. The dealer is trying to fool people. I drove 2.5 hrs and got same answer both time. This was my worst experience. I will never buy vehicle from them. More

Tim was awesome. Had a problem with my soft top, the wrangler was checked and new part ordered within 30 minutes. Had a problem with my soft top, the wrangler was checked and new part ordered within 30 minutes. More