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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,335 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,335 reviews

May 10, 2023

Finest service on the planet. Joe Deguire, my service advisor.is in another league. Bought my 2012 Jeep Grand Cherokee at Empire and I will always service it there. They have a cu More

by Mlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Mlander, Thank you so much for your awesome review! We are honored to have provided you with top-notch service. Joe will be proud to know he delivers the very best to satisfy our customers needs. We hope to continue serving you and your automotive needs for many years to come.

May 09, 2023

For a man who doesn’t smile much, Vinson was amazing. He was very professional, charismatic, knew his vehicles inside/out and got me in a car at the right price. He was not pushy and got straight to the More

by HelenMoore3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinson Noel
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May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

HelenMoore3, Thank you for taking your time to leave an insightful and positive review. We are so glad to know that Vinson provided quick, efficient quality service. He will be proud to know he delivered top-notch service and added another happy client to the Empire team. Congratulations on your new vehicle - on behalf of Empire and associates!

May 09, 2023

The customer service was excellent. Very friendly and accommodating. Fast and efficient service . Great job! More

by jmld74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jmld74, Thank you for taking your time to share this positive feedback with us. We hope to continue serving you and your automotive needs for many years to come.

May 08, 2023

Fenix Villar was my advisor and was very helpful and took my car in right away. Very pleased with this service advisor. He was able to answer all my questions I had and very patient. More

by Evdoxia.gonzalez529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix Villar
Report | Print
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Evdoxia.gonzalez529, Thank you for leaving Fenix this 5-star rating review! He will be proud to know his work ethic goes above and beyond towards our customer satisfaction. We look forward to the opportunity to serve you again.

May 05, 2023

Bought my truck through another local dealer and empire has done nothing but treated me and my vehicle top notch as if I purchased at empire they continue to improve and impress More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda , Richard Losco, Kyle Cadolino, William Polanco
Report | Print
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

RRRENNHACK, Thank you for taking the time to share this wonderful, 5-star review! We are honored to have satisfied your needs with friendly and efficient customer service. We look forward to continue serving you and your future automotive needs

May 03, 2023

I just want to say that everyone at this dealership is so nice and very welcoming made me feel like I was family and very understanding with the issues I was having and solved it very quickly so I am gratefu More

by Jlizzol14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Terrance Fallon, Frank Perez, Vinson Noel, Brittany Walker, Kimberly Jaramillo, Justin Pasquariello, Aisha Green, Kambiz Naderi, Jayson Glick
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May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jlizzol14, Thank you for taking your time to share this positive feedback. We are glad that we could provide you with the care and quality service you deserve, and got your automotive needs quickly resolved. Please do not hesitate to call if you have any further questions or concerns.

May 03, 2023

It was a pleasure having my car serviced at such a friendly and professional dealership! More

by Patrice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Kyle Cadolino, William Polanco
Report | Print
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Patrice, Thank you very much for the positive feedback! We hope to continue serving you and your automotive needs for many years to come.

May 03, 2023

Excellent service,polite and honest. Justin and Ronnie are great to deal with. I recommend Eagle. More

by Dwm1858
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Maniaci, Diego Ortiz, Justin Pasquariello
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May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dwm1858, Thank you for taking the time to share this positive review! We are so glad to know that Justin and Ronnie provided top-notch service. We hope to provide you with any future help and that you choose Empire for your automotive needs.

May 01, 2023

Joe Deguire has always been a pleasure to work with. Apprecitate the professionalism that he always brings to the table. More

by Rwaibel30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rwaibel30, Thank you for your positive review. We are glad to know that Joe consistently provide you with top-notch service. We hope that you continue to choose us for all your automotive needs.

April 29, 2023

Service was great Alex and Ronny very professional. Overall great experience with those guys at Empire CJDR More

by Kclipper91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 29, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Alex and Ronny could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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