Empire Chrysler Jeep Dodge Ram of West Islip

If you want to walk into a dealership and feel secure in your choices and purchase go see Alex! I walked in with little to no hope on actually walking away with the truck I wanted to purchase due to false r your choices and purchase go see Alex! I walked in with little to no hope on actually walking away with the truck I wanted to purchase due to false reviews. I am so glad I didn’t listen because my sales rep. Alex was nothing short of AMAZING … I am very happy I got him as my sales rep, he put no pressure on me. Alex and Mark both negotiated with me to meet the cost I wanted for my trade. The entire transaction went so entirely smooth! from the minute I walked into the door until the second I left in my 2020 Durango R/T Alex walked me through and prepared me for every step. He even threw in brand new tires on top of my trade !!! I will be sending everyone his way. Thank you again Alex ! Your new forever customer - Michelle ! More

This was the best dealership I have ever been too they helped me and my family out from the salesman on the floor to the finance team and even to the manager they were always looking to help me with the b helped me and my family out from the salesman on the floor to the finance team and even to the manager they were always looking to help me with the best deal and answered all of my questions I would definitely highly recommend getting your next car from here! More

Justin was amazing when I bought my Durango. Mayda in service is awesome. They both went above and beyond. They are an asset to this dealership. Mayda in service is awesome. They both went above and beyond. They are an asset to this dealership. More

Everyone at Empire was very professional,respectful and very courteous especially my sales person Aisha Green she was absolutely wonderful to work with as was the sales manager Josh Haynes.I would definite very courteous especially my sales person Aisha Green she was absolutely wonderful to work with as was the sales manager Josh Haynes.I would definitely buy another truck from them.I highly recommend this dealership More

I went into purchase three new tires, and the fourth one for a dollar on the Mopar sale. When checking in my vehicle at 7:00 a.m., he noticed there was a recall on my car that had not been fixed. He said he for a dollar on the Mopar sale. When checking in my vehicle at 7:00 a.m., he noticed there was a recall on my car that had not been fixed. He said he could do that as well while they were putting my tires on, mounting, balancing, and aligning them. So that was a big plus. I did not have to come back for a second appointment for that recall. He was extremely kind and professional. Had previous dealings with him, and he was like that as well, on those appointments. Greatly appreciated for getting this all done in one visit. And to boot, when I went in there, I told them I had a 3-hour window where as I had to be at work by a certain time. He took this into consideration ,and he said that he would have the job done by then. And that he did. I was very impressed. Great visit. Thanks Robert. And thanks to all the other worker's,as well. Very friendly. Extremely pleasant and professional dealership. Very accommodating. More

The EMPIRE strikes Back. Exceptional work in observation attention to detail pointing out a issue that could have been costly. Exceptional work in observation attention to detail pointing out a issue that could have been costly. More

Joe Deguire from empire dodge is a professional dedicated & kept in touch during my truck repair. & kept in touch during my truck repair. More

Manny was professional and was able to get me a great deal. Highly recommend him! deal. Highly recommend him! More

Visited the service department today, i arrived a little earlier they were ready for me and was received very promptly and professionally. Great experience all around. Thank you. earlier they were ready for me and was received very promptly and professionally. Great experience all around. Thank you. More

Brought my vehicle in for an oil change along with some other issues I had been having and it was brought into the shop right away and looked at approximately 45 min later my vehicle was done and I was on other issues I had been having and it was brought into the shop right away and looked at approximately 45 min later my vehicle was done and I was on my way very satisfied More