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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,344 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,344 reviews

April 26, 2023

This was the best dealership I have ever been too they helped me and my family out from the salesman on the floor to the finance team and even to the manager they were always looking to help me with the b More

by Jlizzol14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, marvi and Tony Ferrara
Apr 29, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your amazing review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you and your family. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 26, 2023

Justin was amazing when I bought my Durango. Mayda in service is awesome. They both went above and beyond. They are an asset to this dealership. More

by Spanky4175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda in service and Justin in sales
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Justin and Mayda could provide you with top-notch service. They definitely are assets to our team, and they will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 25, 2023

Everyone at Empire was very professional,respectful and very courteous especially my sales person Aisha Green she was absolutely wonderful to work with as was the sales manager Josh Haynes.I would definite More

by Charlienyc2449
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Josh Haynes, Aisha Green
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review and recommendation! We are thrilled that Aisha and Josh could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we hope for an opportunity to work with you again!

April 22, 2023

I went into purchase three new tires, and the fourth one for a dollar on the Mopar sale. When checking in my vehicle at 7:00 a.m., he noticed there was a recall on my car that had not been fixed. He said he More

by Cynthia Krug
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Cynthia, Thank you for taking the time to leave us this wonderful review! We are happy to hear that Robert took great care of you and your automotive needs throughout your visit. Providing quality and efficient service is so important to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 20, 2023

The EMPIRE strikes Back. Exceptional work in observation attention to detail pointing out a issue that could have been costly. More

by MACH3RACING CEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle, Jean Maestri, David Lamberti, Edward Lenski, James Parkin, Joseph Schnettler, Richard Losco, Terrance Fallon, William Polanco
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star rating! We are glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Apr 27, 2023 -

MACH3RACING CEO responded

Thank you.

April 19, 2023

Manny was professional and was able to get me a great deal. Highly recommend him! More

by aviadste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Paulino
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Manny this positive review and recommendation! We are glad that he could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

April 19, 2023

Joe Deguire from empire dodge is a professional dedicated & kept in touch during my truck repair. More

by risenabove927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are glad that Joe took great care of you and kept you well informed throughout your service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 18, 2023

Visited the service department today, i arrived a little earlier they were ready for me and was received very promptly and professionally. Great experience all around. Thank you. More

by Try4eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see his name here
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call fi there is ever anything more that we may help you with.

April 18, 2023

WHAT CAN I SAY EXCEPT THEY ARE ALL GREAT! ! THE SERVICE MANAGER, WILL POLANCO AWESOME. MY MECHANIC "BIG AL" TOOK CARE OF ALL MY ISSUES & GOT THE JOB DONE ASAP!! More

by HGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia, Shameiqua Pittman, Kyle Cadolino, Brittany Walker, Karl Francis, Kimberly Jaramillo, William Polanco, Aisha Green, Jayson Glick
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are delighted that our team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 18, 2023

Brought my vehicle in for an oil change along with some other issues I had been having and it was brought into the shop right away and looked at approximately 45 min later my vehicle was done and I was on More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, William Polanco
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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