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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,387 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

May 03, 2023

I just want to say that everyone at this dealership is so nice and very welcoming made me feel like I was family and very understanding with the issues I was having and solved it very quickly so I am gratefu More

by Jlizzol14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Terrance Fallon, Frank Perez, Vinson Noel, Brittany Walker, Kimberly Jaramillo, Justin Pasquariello, Aisha Green, Kambiz Naderi, Jayson Glick
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jlizzol14, Thank you for taking your time to share this positive feedback. We are glad that we could provide you with the care and quality service you deserve, and got your automotive needs quickly resolved. Please do not hesitate to call if you have any further questions or concerns.

May 01, 2023

Joe Deguire has always been a pleasure to work with. Apprecitate the professionalism that he always brings to the table. More

by Rwaibel30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rwaibel30, Thank you for your positive review. We are glad to know that Joe consistently provide you with top-notch service. We hope that you continue to choose us for all your automotive needs.

April 29, 2023

If you want to walk into a dealership and feel secure in your choices and purchase go see Alex! I walked in with little to no hope on actually walking away with the truck I wanted to purchase due to false r More

by Mcassidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex / Mark & Tony in finance
May 04, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michelle, Thank you so much for your wonderful review! It is an honor to have earned your confidence and loyalty, and we are so glad that Alex and Mark took great care of you and made your experience with us both smooth and successful. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new 2020 Dodge Durango R/T- on behalf of the entire team!

April 29, 2023

Service was great Alex and Ronny very professional. Overall great experience with those guys at Empire CJDR More

by Kclipper91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 29, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Alex and Ronny could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 26, 2023

This was the best dealership I have ever been too they helped me and my family out from the salesman on the floor to the finance team and even to the manager they were always looking to help me with the b More

by Jlizzol14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, marvi and Tony Ferrara
Apr 29, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your amazing review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you and your family. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 26, 2023

Justin was amazing when I bought my Durango. Mayda in service is awesome. They both went above and beyond. They are an asset to this dealership. More

by Spanky4175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda in service and Justin in sales
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Justin and Mayda could provide you with top-notch service. They definitely are assets to our team, and they will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 25, 2023

Everyone at Empire was very professional,respectful and very courteous especially my sales person Aisha Green she was absolutely wonderful to work with as was the sales manager Josh Haynes.I would definite More

by Charlienyc2449
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Josh Haynes, Aisha Green
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review and recommendation! We are thrilled that Aisha and Josh could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we hope for an opportunity to work with you again!

April 22, 2023

I went into purchase three new tires, and the fourth one for a dollar on the Mopar sale. When checking in my vehicle at 7:00 a.m., he noticed there was a recall on my car that had not been fixed. He said he More

by Cynthia Krug
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Cynthia, Thank you for taking the time to leave us this wonderful review! We are happy to hear that Robert took great care of you and your automotive needs throughout your visit. Providing quality and efficient service is so important to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 20, 2023

The EMPIRE strikes Back. Exceptional work in observation attention to detail pointing out a issue that could have been costly. More

by MACH3RACING CEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle, Jean Maestri, David Lamberti, Edward Lenski, James Parkin, Joseph Schnettler, Richard Losco, Terrance Fallon, William Polanco
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star rating! We are glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Apr 27, 2023 -

MACH3RACING CEO responded

Thank you.

April 19, 2023

Manny was professional and was able to get me a great deal. Highly recommend him! More

by aviadste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Paulino
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Manny this positive review and recommendation! We are glad that he could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

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