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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,387 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

April 19, 2023

Joe Deguire from empire dodge is a professional dedicated & kept in touch during my truck repair. More

by risenabove927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are glad that Joe took great care of you and kept you well informed throughout your service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 18, 2023

Brought my vehicle in for an oil change along with some other issues I had been having and it was brought into the shop right away and looked at approximately 45 min later my vehicle was done and I was on More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, William Polanco
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 18, 2023

WHAT CAN I SAY EXCEPT THEY ARE ALL GREAT! ! THE SERVICE MANAGER, WILL POLANCO AWESOME. MY MECHANIC "BIG AL" TOOK CARE OF ALL MY ISSUES & GOT THE JOB DONE ASAP!! More

by HGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia, Shameiqua Pittman, Kyle Cadolino, Brittany Walker, Karl Francis, Kimberly Jaramillo, William Polanco, Aisha Green, Jayson Glick
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are delighted that our team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 18, 2023

Visited the service department today, i arrived a little earlier they were ready for me and was received very promptly and professionally. Great experience all around. Thank you. More

by Try4eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see his name here
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call fi there is ever anything more that we may help you with.

April 17, 2023

Vinson was very helpful and professional . Was able to answer all of my questions and helped me find the vehicle of my dreams . More

by jayvargas0916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinson Noel
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jay, Thank you for leaving Vinson this positive review! We are so glad that he took great care of you and made your experience with us top-notch. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your dream vehicle- on behalf of the entire team!

April 15, 2023

Amazing dealership that we will be going back to. Aisha Green was the product specialist that helped us lease our new car. She was exceptional to work with and extremely knowledgeable and personable. More

by kurplunk20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aisha Green
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Aisha could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 13, 2023

Very professional and attentive to me and what I was looking for. The staff was very impressive with their attention to detail. More

by Try4eagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Paulino
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are glad that our team could provide you with 5-star service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if we may ever be of further assistance to you!

April 12, 2023

There was a small hiccup involving My purchased but this dealership went above and beyond to make things right. They have a customer for life. I could not have asked for more in making my purchase an excell More

by sfales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Kyle Cadolino, Kimberly Jaramillo
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star rating! We are so glad that our team took great care of you. It is an honor to have earned your confidence and loyalty. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 11, 2023

Visit this dealer to look at the M5. I asked him that I wanted a test drive. They said no next thing I see somebody else taking a test drive and I was here a two weeks before from now th More

by roseleniaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Visit this dealer to look at the M5. I asked him that I wanted a test drive. They said no next thing I see somebody else taking a test drive and I was here a two weeks before from now that’s ridiculous. They have some discrimination., Kyle Cadolino, Josh Haynes, Karl Francis
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April 09, 2023

Aisha was very involved with this sale from beginning to end. Even when I got frustrated she always was very professional. More

by Sheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier , Aisha Green
Print
Apr 12, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Sheryl, Thank you for leaving Aisha this 5-star rating! We are glad that she took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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