Empire Chrysler Jeep Dodge Ram of West Islip

Went for state inspection which was done expeditiously. Service adviser Joe Deguire was efficient and was very nice. Service adviser Joe Deguire was efficient and was very nice. More

Absolute HORRIBLE customer service! They will lIe, keep you on hold for close to hour to then just hand up, say they will return your call and won’t, promise you loaner cars when needed They will lIe, keep you on hold for close to hour to then just hand up, say they will return your call and won’t, promise you loaner cars when needed but never have one available if you need it, when you go in for service they LIE and tell you certain services are required at certain times in order to keep your warranty when in fact it is NOT true! Even spoke with Didge on the things they said I NEEDED and Dodge said absolutely not! I have no problem that you need to sell services but to lie to people and make them think it’s necessary is Unreal! The list can go on and on. Do yourself a favor and never go to this place!! More

Manny was excellent. Very personable and have recommended him to people already. He even called me to follow up to make sure I loved my car after leaving the dealership Very personable and have recommended him to people already. He even called me to follow up to make sure I loved my car after leaving the dealership More

Great experience from start to finish with this dealership. Helped me find the truck that suited my needs, gave me realistic expectations on when it would come in (and it came in earlier) and there dealership. Helped me find the truck that suited my needs, gave me realistic expectations on when it would come in (and it came in earlier) and there were no games played in pricing, negtiating or the final paperwork. Smooth and enjoyable experience. Will recoomend to anyone looking for a Jeep, Dodge or Ram. More

Great staff. They are very helpful and always get the job done perfectly. They best at it They are very helpful and always get the job done perfectly. They best at it More

Service department was polite and timely. Communication was great and the vehicle was done in a reasonable amount of time. Communication was great and the vehicle was done in a reasonable amount of time. More

The service department is great! Always a pleasure to deal with! Christopher was so helpful with checking in and going over my concerns! I highly recommend this dealership! Always a pleasure to deal with! Christopher was so helpful with checking in and going over my concerns! I highly recommend this dealership! More

Rob in service was very helpful and friendly, but I can’t say enough about the professionalism of the manager, Will. I had a situation and he handled it with compassion and consideration and a sense of humor say enough about the professionalism of the manager, Will. I had a situation and he handled it with compassion and consideration and a sense of humor! Great company. More

If you go to Empire CJDR of West Islip you have to go see Gabriel Rodriguez. Gabriel will make sure you get The best deal and is super helpful all throughout your buying process. I am Grateful for Gabe for m Gabriel Rodriguez. Gabriel will make sure you get The best deal and is super helpful all throughout your buying process. I am Grateful for Gabe for making my very First car purchase a great experience and even after my purchase he called to make sure I was still happy :) More

I would highly recommend Brittany Walker in sales. She was attentive knowledgeable but not pushy. Everyone was friendly. She was attentive knowledgeable but not pushy. Everyone was friendly. More