Empire Chrysler Jeep Dodge Ram of West Islip

My salesman, Michael Cotter was truthfull and did not play any games as usually seen when purchasing a vehicle or keep me waiting for hours during the purchase. However, the finance department tried to play any games as usually seen when purchasing a vehicle or keep me waiting for hours during the purchase. However, the finance department tried to add a double destination charge of $1700. Thankfully I caught it and they removed it and we finalized the deal. More

The team at ECJDR of west islip were very Kind friendly and extremely helpful. They made the process easy and extremely helpful. They made the process easy More

Great experience, great service, will always come back to this dealership for all my future purchases! this dealership for all my future purchases! More

My experience purchasing my car through Empire Chrysler Jeep Dodge Ram was fantastic! I was actually on my way to purchase a car at a different dealership and stopped at Empire to look at one last car. Up Jeep Dodge Ram was fantastic! I was actually on my way to purchase a car at a different dealership and stopped at Empire to look at one last car. Upon arrival at Empire, I was greeted by sales consultant Vinson Noel. Vinson did such an excellent job at presenting “the one last car I was going to look at”. Vinson did an great job of presenting the car, providing us with a full car fax, accompanied us on two test drives, and was so knowledgeable of the cars features that we ended up buying the car! I also like to acknowledge the great job Finance Manager Diego Ortiz did with helping complete our paperwork and providing us an extended warranty. I am very happy that I stopped in at the Empire Dealership, which I would highly recommend to my friends and family! More

Really good experience at empire CJDR and big thanks to Brittany Walker to help me with the process of the car, it was easy. Brittany Walker to help me with the process of the car, it was easy. More

Worked with Brittany Walker. She was helpful, knowledgeable, and great to work with. She is the reason we decided to move forward with a new car purchase! Thank you, Brittany! She was helpful, knowledgeable, and great to work with. She is the reason we decided to move forward with a new car purchase! Thank you, Brittany! More

My daughter recently experienced a no start problem with her relatively new Jeep Wrangler. She had the Jeep jump started and drove immediately to Empire in West Islip. My daughter is a Nurse who works 13 her relatively new Jeep Wrangler. She had the Jeep jump started and drove immediately to Empire in West Islip. My daughter is a Nurse who works 13 hour night shifts and this occurred at work at the end of her shift. She needed to be back at work 9 hours later. Needless to say she was pretty stressed out. Our Service Advisor was Robert Sebor. Rob had the issue very quickly diagnosed and resolved. Rob has been our Service Advisor many times before and has always provided excellent guidance and service. Both Rob and Empire are highly recommended! More

The service department was excellent. Rob was Great with communication throughout the time my truck was in for service. The entire process from schedule to pick up was painless. Rob was Great with communication throughout the time my truck was in for service. The entire process from schedule to pick up was painless. More

Timely and very helpful. Amanda was a great help. Accurate on the amount of time it would take Amanda was a great help. Accurate on the amount of time it would take More

Great customer service ! Quick service and the people at the service desk are always ready to help and know every answer to every question. Quick service and the people at the service desk are always ready to help and know every answer to every question. More