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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,337 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,337 reviews

December 09, 2022

The service department is great! Always a pleasure to deal with! Christopher was so helpful with checking in and going over my concerns! I highly recommend this dealership! More

by Jeann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jeann, Thank you so much for your excellent review and recommendation! We are delighted that Christopher and the team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 08, 2022

Rob in service was very helpful and friendly, but I can’t say enough about the professionalism of the manager, Will. I had a situation and he handled it with compassion and consideration and a sense of humor More

by Hughes52
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks so much for the 5-star review! Your complete satisfaction means everything to us, and we're delighted Rob and Will teamed up to make this experience such a valuable one. We appreciate your business and graciously look forward to your next visit!

December 07, 2022

If you go to Empire CJDR of West Islip you have to go see Gabriel Rodriguez. Gabriel will make sure you get The best deal and is super helpful all throughout your buying process. I am Grateful for Gabe for m More

by erikaaragon73.ea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez, Shameiqua Pittman
Dec 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

That's wonderful news, Erika! Thank you so much for letting us know how happy you were with the reliable service you received from Gabriel. We're so happy he checked on you afterward, too. Congratulations to you on this momentous occasion! We wish you all the fun and adventure you have in mind for your new Jeep. Thank you for choosing Empire CJDR!

December 05, 2022

I would highly recommend Brittany Walker in sales. She was attentive knowledgeable but not pushy. Everyone was friendly. More

by Lmqrn65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Dec 06, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Brittany this positive review and recommendation! We are so glad that she could provide you with a smooth, 5-star experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 29, 2022

Great service. Easy to make an appointment in a timely service. Would recommend to others More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Dec 02, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rick, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a smooth and efficient experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 17, 2022

My salesman, Michael Cotter was truthfull and did not play any games as usually seen when purchasing a vehicle or keep me waiting for hours during the purchase. However, the finance department tried to More

by mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cotter , Diego Ortiz
Dec 02, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello Mitch, Thank you for your comments and were very sorry to hear of your experience and for the wait time that occurred during your sales visit. We completely understand your frustration. We would be happy to discuss your review with you. Please reach out to Kyle Cadolino, our General Manager, at 631-422-0123. Thank you.

November 14, 2022

The team at ECJDR of west islip were very Kind friendly and extremely helpful. They made the process easy More

by Mark d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haynes, Aisha Green
Nov 17, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Mark, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 14, 2022

Great experience, great service, will always come back to this dealership for all my future purchases! More

by mjbriguglio@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, Vinson Noel
Nov 17, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that our team could provide you with a 5-star experience. Please do not hesitate to let us know how we may be of further service to you in the future!

November 08, 2022

My experience purchasing my car through Empire Chrysler Jeep Dodge Ram was fantastic! I was actually on my way to purchase a car at a different dealership and stopped at Empire to look at one last car. Up More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bilello, guest experience team who prompted me to come look at the car. , Diego Ortiz, Vinson Noel
Nov 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Bonnie, Thank you so much for your excellent review and recommendation! We are honored that you took the time to visit us, and we are so glad that Vinson and Diego took great care of you and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 05, 2022

Really good experience at empire CJDR and big thanks to Brittany Walker to help me with the process of the car, it was easy. More

by Dimas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Nov 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dimas, Thank you so much for your positive review! We are so glad that Brittany could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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