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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,344 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,344 reviews

September 30, 2022

Great staff went up and beyond to get me in and out and make the purchase as easy as possible Justin and Kyle where great thanks again. More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, Justin Pasquariello
Sep 30, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ed, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Kyle Cadolino and Justin Gates-Pasquariello took such great care of you. Enjoy your new Dodge and we look forward to seeing you in the future.

Oct 01, 2022 -

Ed responded

Thank you and I will be back for sure .

September 30, 2022

Mayda Urena is awesome! She was super helpful and an absolute pleasure to interact with! More

by hanley.lovinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Sep 30, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hanley, Thank you for taking the time to share your experience. We are pleased to know that Mayda Urena has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

September 28, 2022

I was Greeted by Jason Arias who I worked with to lease my Ram. He was a gentleman throughout the deal and knew the answers to my questions. I was satisfied with my lease. More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arias
Sep 29, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ray, Thank you so much for your positive review! We are so glad that Jason could provide you with top-notch service. Our customers satisfaction is our utmost priority. We wish you the safest of travels in your new Ram- on behalf of the entire team!

September 25, 2022

It was much better this time than in the past. It was more welcoming and the service advisor was great More

by Kahl98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
Sep 27, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

Sep 27, 2022 -

Kahl98 responded

A+++

September 22, 2022

As soon as I walked in they embrace me like they on and guide me Exactly to the truck I was looking for More

by Zinglindo41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Sep 23, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Enjoy your new car!

September 12, 2022

I had an amazing experience at Empire CJDR! The entire staff was extremely friendly and accommodating and understood all of my concerns. From my sales person (Marvi) to management (Josh & Kyl More

by rkhan117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Marvi, Diego Ortiz, Kyle Cadolino, Josh Haynes
Sep 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are so glad that Marvi, Josh, Kyle, Sean, and Diego could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We wish you safest of travels- on behalf of the entire team!

September 10, 2022

Vinson Noel was able to get exactly what I was looking for with no hassle More

by Laxhawk22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel
Sep 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing the positive experience you had with Vinson! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

September 09, 2022

I ordered my Challenger…the dealer was in constant touch through the process. Delivery was smooth and the car is awesome. More

by Budriss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel
Sep 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new Dodge Challenger!

September 07, 2022

I was thoroughly impressed with the communication that I received from all members of the team. My service was quick and accurate and I understood every aspect of my repair I will be happy to get service at More

by Kasmiraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris?, William Polanco
Sep 07, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

September 05, 2022

After a day of different dealerships, I’m glad we ended up here! Germaine was wonderful, patient, and got me exactly what I wanted and then some! More

by Mlm97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germaine Anderson , Diego Ortiz, Josh Haynes
Sep 07, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are delighted to hear that Germaine Anderson was able to work with you to get exactly what you wanted!

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