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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,337 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,337 reviews

August 25, 2022

I have been working with Empire since January. My brand new engine blew up with 3K miles! Manny and Kyle did everything and more for me to get into my new 2022 Wrangler and I couldn’t be happier! More

by Jessica.Schneck12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Paulino, Kyle Cadolino
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Aug 26, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jessica, Thank you for taking the time to leave us this positive review! We are so glad that Manny and Kyle took great care of you! Your safety and satisfaction are our utmost priorities. We warmly congratulate you on your new 2022 Jeep Wrangler- on behalf of the entire team!

August 19, 2022

Been going there for 3 years. Service has been excellent on every visit. All my concerns addressed promptly and professionally. Maybe Irena was my service advisor. More

by rphil51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
May a urena
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Aug 19, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Mayda took great care of you during your most recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 18, 2022

Prompt professional service coupled with warranty information provided by Chris -results- happy customer— thx MH More

by Michael.hemberger26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris service manager
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Aug 18, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michael, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, an we are pleased that Chris provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 16, 2022

Justin Pasquariello did a great job, made the process easy, pleasure to deal with. Will get my next jeep here as well More

by ronareiter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pasquariello
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Aug 17, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Justin could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to an opportunity to work with you again in the future!

August 13, 2022

Quick service. Was in and out in 40 mins for an oil change. Would recommend More

by JohnArnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Katya Valencia
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Aug 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

John, Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

August 11, 2022

I recently took my jeep grand Cherokee in for service and received fast friendly service from the servuce manager More

by Rdubya6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
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Aug 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team provided you with top-notch service during your recent visit! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 09, 2022

Best service department! Issues get resolved in a timely manner and they really do take care of their customers More

by Kocellomom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayda was also fabulous and very helpful!!, William Polanco
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Aug 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

August 09, 2022

Nice service quick respond I like it very satisfied am I will come back soon thanks More

by montesitos1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Aug 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently.

August 08, 2022

Very Greatfull for the purchase. Met a great staff with friendly service. I would really recommend to anyone that needs a vehicle to this place. More

by Victor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Jaramillo
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Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Victor, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

August 06, 2022

I went in for an oil change, staff was friendly and service was quick. Very satisfied. More

by Loren_loren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Report | Print
Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

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