
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 1,332 reviews
Sale person Vinson noel & jay delalla was very helpful and knowledgeable and courtesy and was in and out in very little time i would definitely recommend empire to friends and family and knowledgeable and courtesy and was in and out in very little time i would definitely recommend empire to friends and family More
I would like to take this opportunity to praise this empire dealership in West Islip New York. My salesman Michael did an excellent job. He came to the plate and helped me go through this so smoothly. I empire dealership in West Islip New York. My salesman Michael did an excellent job. He came to the plate and helped me go through this so smoothly. I didn’t have to do anything but pick up my car and drive away. Everyone was very helpful at this dealership. More
When I experienced difficulty with the power steering on my less than one year old leased Jeep, I called a couple of dealerships in my area for service. Not one called me back except Will Polanco from the my less than one year old leased Jeep, I called a couple of dealerships in my area for service. Not one called me back except Will Polanco from the service department at Empire. He happened to be going on vacation, but referred me to Christopher Marino, a Service Advisor. As Empire is many miles away from my home, I was hesitant to drop my car off there. However, I had no choice; and to my pleasant surprise, my Jeep was ready for pickup less than two days later. Now that's what I call service!! Thank you Will and Chris for returning my trust and confidence in a car dealership! More
Awful! Worst experience ever from a car dealership! The salespeople tell you one number then you get to the finance manager who surprises you with a down pa Worst experience ever from a car dealership! The salespeople tell you one number then you get to the finance manager who surprises you with a down payment number that is double than what was agreed upon before and the monthly number they give is not definite. They will try to give you rebates to the car to help with the cost but then the rebates don’t work and the customer is held responsible when the monthly bill goes up since they used a fake rebate More