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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,337 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,337 reviews

August 05, 2022

Easy check-in, good service, always kept me aware of service they were providing, and how long it might take to complete the job. More

by Kentmeha3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 05, 2022

Excellent sales man. Great experience. Totally recommend!! Everyone through out the process was great !! Thank you. More

by Chris2c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvi , Kyle Cadolino
Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Chris, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Safe travels!

August 04, 2022

The service department I would give excellent+ rating. The sales team not so much I will be back for service thank you Rob Sebor and service crew More

by Drnock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 04, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Were sorry to hear that you have some concerns with our sales department. We would like to learn more of your experience with our sales team to better understand your concerns. Please contact Kyle Cadolino, General Manager, at 631-422-0123. Thank you!

August 04, 2022

Mike D and Scott were absolutely wonderful to work with and made us feel comfortable. We were happy with our new SUV and the payments. We would like to thank everyone in your facility that made us feel l More

by Dominic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dominic, Thank you so much for your positive review! We are so glad that Mike and Scott provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

August 01, 2022

Brought my Grand Cherokee for inspection and regular maintenance. Mayda is the absolute BEST!!! Been to many dealers over the years but Mayda in Service Dept makes the experience worthwhile. The kindest More

by gracenmercy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayda
Aug 02, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are pleased that Mayda provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

July 28, 2022

Sale person Vinson noel & jay delalla was very helpful and knowledgeable and courtesy and was in and out in very little time i would definitely recommend empire to friends and family More

by Tank1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay delalla, Vinson Noel
Jul 29, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review and recommendation! We are so glad that Vinson and Jay provided you with top-notch service! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

Jul 29, 2022 -

Tank1959 responded

Really good guy's

July 27, 2022

Checking in my vehicle was easy and My service was done within the hour as promised! More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure about the person who assisted
Jul 27, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ana, thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

July 23, 2022

I would like to take this opportunity to praise this empire dealership in West Islip New York. My salesman Michael did an excellent job. He came to the plate and helped me go through this so smoothly. I More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Frank,Shaun,etc😁
Jul 26, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! We are overjoyed that Michael took great care of you and made your experience with us as seamless as possible. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

July 22, 2022

Justin was great it was a fantastic experience it was quick and very fair love my new Pacifica More

by Allaroundevents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pasquariello
Jul 26, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad that Justin could get you into a vehicle that you love- while providing you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much or your positive review! Safe travels!

July 21, 2022

When I experienced difficulty with the power steering on my less than one year old leased Jeep, I called a couple of dealerships in my area for service. Not one called me back except Will Polanco from the More

by janet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Marino, William Polanco
Jul 22, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Janet, Thank you for taking the time to leave us this positive review! We are so glad that William and Christopher could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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