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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,332 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,332 reviews

July 28, 2022

Sale person Vinson noel & jay delalla was very helpful and knowledgeable and courtesy and was in and out in very little time i would definitely recommend empire to friends and family More

by Tank1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay delalla, Vinson Noel
Jul 29, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review and recommendation! We are so glad that Vinson and Jay provided you with top-notch service! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

Jul 29, 2022 -

Tank1959 responded

Really good guy's

July 27, 2022

Checking in my vehicle was easy and My service was done within the hour as promised! More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure about the person who assisted
Jul 27, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ana, thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

July 23, 2022

I would like to take this opportunity to praise this empire dealership in West Islip New York. My salesman Michael did an excellent job. He came to the plate and helped me go through this so smoothly. I More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Frank,Shaun,etc😁
Jul 26, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! We are overjoyed that Michael took great care of you and made your experience with us as seamless as possible. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

July 22, 2022

Justin was great it was a fantastic experience it was quick and very fair love my new Pacifica More

by Allaroundevents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pasquariello
Jul 26, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad that Justin could get you into a vehicle that you love- while providing you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much or your positive review! Safe travels!

July 21, 2022

When I experienced difficulty with the power steering on my less than one year old leased Jeep, I called a couple of dealerships in my area for service. Not one called me back except Will Polanco from the More

by janet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Marino, William Polanco
Jul 22, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Janet, Thank you for taking the time to leave us this positive review! We are so glad that William and Christopher could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 19, 2022

Vinson Noel was my salesman and made the process go seamlessly and give me a good deal on the jeep compass More

by Kiddds2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel, Josh Haynes
Jul 19, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Vinson Noel was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

July 13, 2022

Rob Sebor was a pleasure to deal with his knowledge and experience made the service appointment a pleasure More

by Jeff110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sebor
Jul 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jeff, Thank you so much for your positive review! We are happy to hear that Rob provided you with top-notch service! We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 13, 2022

Awful! Worst experience ever from a car dealership! The salespeople tell you one number then you get to the finance manager who surprises you with a down pa More

by NicRent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Reyes
Jul 13, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

As we do appreciate the feedback, there are a few things we would like to discuss in further detail. The purchase agreement stated we needed documentation (proof) for Chrysler to use the 1st responder incentive and conquest lease cash. Both of these are 100% real, Without proper documentation to provide Chrysler to claim these incentives for you, we cannot provide the discount. We did offer to provide the incentive with the credit card authorization in the event the proof needed is not provided. Id be happy to explain what's needed for both and see if we can come to an agreement here, as far as the tax and fees, please reach out to discuss this further. My direct line is 631.792.1860. The purchase agreement did not have the total so id like to understand further where the miscommunication was here. Kyle Cadolino - General Manager

July 12, 2022

Fair price. Best trade in values, friendly staff. Great sales representative.overall a great experience More

by Iamway2fresh
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz Naderi
Jul 12, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Safe travels!

July 12, 2022

Jason was an excellent worker that helped me get the car I wanted with no issues. More

by rudy.velasquez2010@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arias
Jul 13, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that Jason took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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