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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,337 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,337 reviews

July 19, 2022

Vinson Noel was my salesman and made the process go seamlessly and give me a good deal on the jeep compass More

by Kiddds2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel, Josh Haynes
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Jul 19, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Vinson Noel was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

July 13, 2022

Rob Sebor was a pleasure to deal with his knowledge and experience made the service appointment a pleasure More

by Jeff110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sebor
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Jul 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jeff, Thank you so much for your positive review! We are happy to hear that Rob provided you with top-notch service! We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 13, 2022

Awful! Worst experience ever from a car dealership! The salespeople tell you one number then you get to the finance manager who surprises you with a down pa More

by NicRent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Reyes
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Jul 13, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

As we do appreciate the feedback, there are a few things we would like to discuss in further detail. The purchase agreement stated we needed documentation (proof) for Chrysler to use the 1st responder incentive and conquest lease cash. Both of these are 100% real, Without proper documentation to provide Chrysler to claim these incentives for you, we cannot provide the discount. We did offer to provide the incentive with the credit card authorization in the event the proof needed is not provided. Id be happy to explain what's needed for both and see if we can come to an agreement here, as far as the tax and fees, please reach out to discuss this further. My direct line is 631.792.1860. The purchase agreement did not have the total so id like to understand further where the miscommunication was here. Kyle Cadolino - General Manager

July 12, 2022

Fair price. Best trade in values, friendly staff. Great sales representative.overall a great experience More

by Iamway2fresh
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz Naderi
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Jul 12, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Safe travels!

July 12, 2022

Jason was an excellent worker that helped me get the car I wanted with no issues. More

by rudy.velasquez2010@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arias
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Jul 13, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that Jason took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 11, 2022

Vinson Noel was great from start to finish! A pleasure to work with! Very happy with our new lease! More

by Kellyanngrabovetsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel
Report | Print
Jul 12, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! Providing a top-notch experience is always our goal, and we are pleased that Vinson's efforts met your satisfaction! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 08, 2022

I was looking to lease a car, Brittany Walker, was so helpful in showing me the car I was interested in, and answering all my questions to help me figure out what would work best for me. She was very ple More

by Mellymel8d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Report | Print
Jul 11, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Brittany provided you with top-notch service! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 30, 2022

Good service, scheduled an oil change. Was in and out very quickly. No complaints. Look forward to continue going there for oil changes. Thanks. More

by gsingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Jun 30, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Wishing you the safest of travels until we meet again!

June 30, 2022

Vinson Noel was professional, knowledgeable and a pleasure to work with. Will definitely use him in the future. More

by Ashdown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Vinson Noel
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Jul 01, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are so glad that Vinson took great care of you! He will be honored to know how confident you are in his efforts. We wish you the safest of travels until we meet again!

June 29, 2022

We recently leased our second Jeep at Empire Jeep West Islip with sales rep Brittany Walker. We look forward to a long relationship and find Brittany to be excellent and knowledgeable. Scott Takats More

by stakats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hadnagy Finance Manager, Brittany Walker
Report | Print
Jun 30, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Scott, Congratulations on your new Jeep! We are honored by your repeat business, and we are so glad that Brittany provided you with top-notch service! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We wish you the safest of travels until we meet again!

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