Back

Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,328 Reviews

555 Sunrise Hwy

West Islip, NY

11795

Directions

By Type

Showing 1,328 reviews

January 03, 2022

Dear Empire Jeep, I came in for my first oil change and Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a More

by auntie5626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle, Jean Maestri, Terrance Fallon, Frank Perez, Vinson Noel, Brittany Walker, Celina Arevalo, Kimberly Jaramillo, Kimberly Caldwell, Justin Pasquariello
Jan 03, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ann Marie Jacobs, Thank you so much for your wonderful review! We are honored that you confided in us with your automotive needs, and we are so glad that our team took great care of you throughout your visit! It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service!

December 19, 2021

I enjoyed my experience with my sales consultant Aisha! She helped me get into my new 2022 compass and I love it! More

by IraT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Green
Dec 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Congratulations on your new Jeep Compass! We greatly appreciate the opportunity to work with you, and we are so glad that Aisha provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We thank you for your wonderful review, and we wish you the safest of travels until we meet again!

December 19, 2021

Brought my ram in for service and greeted righted away by the friendly valets who then proceeded to show me to the write up area. I was written up by a William Polanco who was very professional and courteous More

by NICKSTAR67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick P, William Polanco
Dec 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Nick, Thank you so much for your amazing review and recommendation! We are overjoyed that William and Nick provided you and your vehicle with great care throughout your visit! It is our pleasure to serve you. We wish you the safest of travels. We hope to see you again the next time your vehicle is ready for service!

December 17, 2021

Took me in right away and accomplished everything I needed to have taken care of in under 2 hours. More

by acamizzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Caruso, William Polanco
Dec 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that our team could get your automotive needs swiftly resolved. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 15, 2021

Thank you Kyle and Kimberly- the personalized interactions and competent service provided a great experience. Buying a car can be stressful but I felt differently at Empire! I am obsessed with my More

by Veranuhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino, Kimberly Jaramillo
Dec 15, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad that Kyle and Kimberly could get you into a vehicle that you love- while providing you with a hassle-free and remarkable experience! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We wish you the safest of travels in your new 2022 Jeep Compass!

December 15, 2021

Sent email about truck that i was interested in,they got back to me,went down next day,David Feuer salesman,greeted me in show room,went threw the truck i was interested in,we made the deal. More

by Edkyff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feuer,salesman,and Jay from financing
Dec 16, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that David could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of David and the entire team! Take care!

December 15, 2021

We have dealt with car dealers and leasing vehicles for many many years. Never been in this predicament where cars are all in transit with Covid being the issue. From the start, Aisha Green, told us the More

by marchini98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Green, Diego Ortiz
Dec 16, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this amazing review! We greatly appreciate the opportunity to work with you, and we are so glad that Aisha took great care of you and made your experience with us an all-around success! She will be honored to know how confident you are in her efforts. We wish you and your family the warmest congratulations on your new Jeep- on behalf of the entire team! Safe travels!

December 13, 2021

Suban and Jovan gave us excellent service and worked hard to find exactly what we wanted in our price point More

by a.m.johnston88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suban
Dec 13, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star rating! We are so glad that Subhan and Jovan took great care of you throughout your visit! It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with! Safe travels!

December 13, 2021

Very personable and willing to help you walk away with the offer and the car that works best for you. I had a very good experience from the sales to the GM and the finance department. Even though we were More

by Kristin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Ariel Castillo 5 stars, Finance Jayson and another person both 5 stars , Kyle Cadolino
Dec 15, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kristin, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that our team could provide you with top-notch service and make your experience with us worthwhile! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 09, 2021

It’s rare that I have the time to write a review of a Salesperson. Yet this is a must read review of a young man on the move to sales stardom. I have been in the Automobile Industry 40 plus years. I was More

by cirami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in the Business Development Center, Vinson Noel
Dec 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave Vinson this amazing review! We are honored to have had the opportunity to work with you, and we are overjoyed that Vinson provided you with the A+ service that you so much deserve! He will be delighted to hear of your kind words and to know how confident you are in his efforts. Wishing you the warmest congratulations on your new Jeep- on behalf of the entire team! Safe travels!

...
54
...