
Empire Chrysler Jeep Dodge Ram of West Islip
West Islip, NY
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Dear Empire Jeep, I came in for my first oil change and Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a regular basis and felt relaxed knowing my jeep was in good hands. Sincerely, Ann Marie Jacobs More
Brought my ram in for service and greeted righted away by the friendly valets who then proceeded to show me to the write up area. I was written up by a William Polanco who was very professional and courteous the friendly valets who then proceeded to show me to the write up area. I was written up by a William Polanco who was very professional and courteous. He explained to me in detail about the service procedure and what it entails. Had an awesome tech who goes by the name Nick P who did a wonderful job on my truck and kept it clean. He is very professional a.d explained fully what he would be doing to my truck. Had a great experience here and would recommend this service dept 100% More
Thank you Kyle and Kimberly- the personalized interactions and competent service provided a great experience. Buying a car can be stressful but I felt differently at Empire! I am obsessed with my interactions and competent service provided a great experience. Buying a car can be stressful but I felt differently at Empire! I am obsessed with my new 2022 Jeep Compass. More
Sent email about truck that i was interested in,they got back to me,went down next day,David Feuer salesman,greeted me in show room,went threw the truck i was interested in,we made the deal. back to me,went down next day,David Feuer salesman,greeted me in show room,went threw the truck i was interested in,we made the deal. More
We have dealt with car dealers and leasing vehicles for many many years. Never been in this predicament where cars are all in transit with Covid being the issue. From the start, Aisha Green, told us the many many years. Never been in this predicament where cars are all in transit with Covid being the issue. From the start, Aisha Green, told us the dates the Jeep would be in and my daughters dream will come true on Christmas. The Jeep came in the exact dates that she said it would. Picking up the jeep was one of the easiest experiences that we have done! Aisha walked us through everything in the jeep and all the applications to my phone. She was amazing! We are so happy that we chose this dealer and she came through for us! Definitely a pleasure to deal with and would definitely recommend and we would definitely use her again in the future! Her name is not on the list below, but she was definitely excellent! 5 stars all the way! More
Very personable and willing to help you walk away with the offer and the car that works best for you. I had a very good experience from the sales to the GM and the finance department. Even though we were the offer and the car that works best for you. I had a very good experience from the sales to the GM and the finance department. Even though we were there for hours on end, they still make sure you are having a great experience and ensuring it will all be worth it in the end More
It’s rare that I have the time to write a review of a Salesperson. Yet this is a must read review of a young man on the move to sales stardom. I have been in the Automobile Industry 40 plus years. I was Salesperson. Yet this is a must read review of a young man on the move to sales stardom. I have been in the Automobile Industry 40 plus years. I was a dealer principal owing 6 of the largest New car dealerships employing 150 sales stars. I decided to buy a Jeep Wrangler Willys. Of course I understand that there is a industry wide pandemic on inventory and the MSRP today is just a guide to the real value of what you are buying. I called those I know well in the Jeep world and there were no Willys models available. So I decided to be a real consumer went on line and found what I wanted at Empire CDJR. There I had the pleasure of meeting Vinson Noel who I now consider one of the best, most educated straight and honest people In this business. Knowledgeable and forthright with every call, email and text. I in the middle of wanting a Willys Wrangler made the choice to shift venues to a Gladiator. Without a beat Vinson answered every question went back and forth with me in the value of each vehicle and allowed me to ultimately choose what I wanted with enthusiasm from start to finish. But the best part of this experience was this. I asked him if he could deliver the new Jeep as my day is very busy and the travel time of an hour each way moved my pick up date to a week later. Vinson said no problem I’ll be there tomorrow what time is good. So my new wrangler arrived in pristine condition with all papers in tact and in 15 minutes Vinson was on his way back home and I was just thrilled with the coolest version of the Wrangler series. So if you want the “Experience” then call this young man and I will guarantee that he will treat you in the most professional and knowledgeable manner you should expect. Thank you. More