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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,328 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,328 reviews

December 08, 2021

Best dealership. The service dept is unbelievable and nick p is the best mechanic there! More

by jodi511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas palesty, William Polanco
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Dec 08, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jodi, Thank you so much for your wonderful review! Nike will be honored to hear of your kind words and to know how confident you are in his efforts! We greatly appreciate you confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service!

December 08, 2021

From making the appointment to receiving my Jeep back the process was really smooth. My writer Mayda Urena was very thorough and communicative during the whole service and explained me everything the vehic More

by Jorge Lavand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayda Urena, William Polanco
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Dec 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jorge, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Mayda's and the teams efforts could meet your satisfaction! We look forward to providing you and your vehicle with our best care in your visits to come! Safe travels!

December 07, 2021

Will Polanco and the rest of the service staff are very helpful quick and reliable. More

by mike.bodt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
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Dec 07, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Mike's and the teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

December 03, 2021

My Salesman was very professional and took the necessary time to locate the exact vehicle I wanted. More

by chrisc373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bazelais
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Dec 06, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that our team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

December 02, 2021

Great service and friendly I will always use this dealership for all service needs for my Jeep. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, William Polanco
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Dec 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Matt, Thank you for your 5-star rating! We are so glad that our team could consistently provide you with top-notch service. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in the years to come! Safe travels!

December 01, 2021

The staff is great specially MAYDA and ALEX they are very helpful, efficient and professional. More

by Juana Dominguez
Customer Service
Recommend Dealer
Yes
Employees Worked With
MAYDA
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Dec 01, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Juana, We greatly appreciate you taking the time to leave Mayda and Alex this wonderful review! Providing quality and efficient service is always our goal, and we are delighted that their efforts met your satisfaction. We hope to see you again the next time your vehicle is ready for service!

November 30, 2021

Kelvin and Dan made the process of buying my Jeep quick and seamless. Great place. More

by mcrams27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell
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Nov 30, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing a seamless and remarkable experience is always our goal, and we are delighted that Kelvin's, Dan's and the teams efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Jeep, and we wish you the safest of travels- on behalf of the entire team!

November 29, 2021

Third vehicle I have purchased from this dealer and very satisfied with customer service and their service department overall, I would recommend them to anyone. More

by sgtjth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Mayda
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Nov 30, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review and recommendation! We are honored by your continued business, and we are so glad that our team could consistently provide you with the quality service that you so much deserve! Your satisfaction means so much to us. Congratulations on your new vehicle! Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future.

Dec 03, 2021 -

sgtjth responded

Please advise me ASAP when my parts are in to make to warranty repair

November 23, 2021

The sales team was absolutely wonderful, they were attentive as soon as we walked in the door and were approachable regarding questions. The knowledge of cars that they have is fantastic and shows qua More

by nparsley13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usama, haroon , Diego Ortiz
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Nov 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are honored that you took the time to visit us, and we are so glad that our team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

November 21, 2021

They are always nice and helpful. It was easy to make an appointment to get my oil change. They got it done by the time I asked. I was glad to see Jake was back. He was very helpful. More

by Kristy A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Joseph Schnettler
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Nov 22, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kristy, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are delighted that Jake's and the teams efforts could meet your satisfaction. Jake will be honored to know that you deeply valued his service. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

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