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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,336 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,336 reviews

July 24, 2021

I was completely happy with my 1st experience with the Empire dealership … from the website right through to the person who detailed the 2019 Ram I purchased . My sales person Celina Arevalo … was Enth More

by Bill Edwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celina Arevalo, Diego Ortiz
Jul 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Bill, Thank you for taking the time to leave us this excellent review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Celina and Diego provided you with the top-notch experience that you so much deserve. It is our pleasure to assist you in any way possible, and Celina will be honored to know how confident you are in her efforts. We wish you the warmest congratulations on your new Ram 1500- on behalf of Celina, Diego, and the entire team! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

July 24, 2021

I had a great experience at Empire Chrysler Jeep Dodge Ram of West Islip. Robert Conklin was very helpful in resolving the issue I was having and getting me back on the road quickly. Thanks again ! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Conklin
Jul 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kelly, Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are overjoyed that Robert could put you at ease and get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 22, 2021

Had an appointment for my 2015 Wrangler with an airbag recall. Rob S. in service got to me as soon as I arrived. Unfortunately I was going to be waiting. They got me out in about 90min. Great service. I'l More

by Jon.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert S.
Jul 22, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jon, Thank you so much for your excellent review! Your safety and satisfaction are our utmost priorities, and we are delighted that Robert got your automotive needs taken care of. It is our pleasure to assist you, and we look forward to serving you and your automotive needs again in the future. We wish you the safest of travels- on behalf of the entire team!

July 20, 2021

Tommy the service manager was extraordinary. I was leaving for holidays but discovered a nail in my tire. Got to the dealer, told them about my issue. Tommy got immediately involved and fixed it right More

by cipriani05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lenci
Jul 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review! Your safety and satisfaction are our utmost priorities, and we are delighted that Tom could put you at ease and get your automotive needs swiftly resolved during your most recent visit! Please do not hesitate to give us a call if you ever have any further questions or concerns. We wish you the safest of travels until we meet again.

July 19, 2021

They worked hard to make the process quick. No nonsense, fair negotiators. Drove away with my new car in just a few hours. Would highly recommend. More

by Kruch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel
Jul 19, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering smooth and hassle-free experiences is always our goal, and we are delighted that our team met your satisfaction. We are honored to have earned your kind recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

July 19, 2021

Zach, Diego, and Vinson listened to my thoughts and needs when trading in my old lease for a new lease! Amazing service with a great price on my new lease! More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lauritano , Diego Ortiz, Vinson Noel
Jul 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ana, Thank you for your positive review! We are so glad that Zach, Diego, and Vinson provided you with the 5-star service that you deserve and met your automotive needs. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

July 19, 2021

I can’t explain how amazing Vinson Noel was to our family. We appreciate all of the help he provided us and for giving us a safe, reliable car for our family. I would recommend everyone to him. He mad More

by Akogel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel, Tom Ferrigno
Jul 19, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to share your wonderful review! We are delighted that Vinson provided you with 5-star service and got you into a vehicle that meets your needs. Your safety and satisfaction are of the utmost importance to us. Vinson will be honored to know that you deeply valued his service and that he earned your recommendation! We wish you and your family the warmest congratulations on your new vehicle- on behalf of Vinson and the entire team! Safe travels!

July 18, 2021

I just returned my 2018 Cherokee and drove away with my 2021 Cherokee. The staff was extremely helpful and enjoyable to work with. I was in and out in a perfect amount of time . More

by Ghoward905
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Shameiqua and Tom in Finance, Kyle Cadolino
Jul 19, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are overjoyed that our team provided you with a smooth and remarkable experience. Congratulations on your new 2021 Jeep Cherokee- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.

July 16, 2021

Polite friendly dealership. My sales associate Mr SANTOSGONZALE, is extremely knowledgeable and easy to deal with . If your in the area and looking for a new vehicle give Empire a go . More

by SPB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derry SANTOSGONZALE
Jul 16, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to share this wonderful review and recommendation! Providing top-notch experiences is always our goal, and we are delighted that Dery met your satisfaction! He will be honored to know of your very kind words. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

July 14, 2021

Went to Empire to trade in 2 wranglers to get a New Gladiator and a Wrangler and had excellent customer service Kimberly Caldwell from start till delivery More

by DANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Caldwell, Sam Rivera, Tom Ferrigno
Jul 15, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Dano, Thank you so much for your positive review! We are honored to have had the opportunity to work with you, and we are delighted that Kimberley and the team provided you with a 5-star experience. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for your future automotive needs. We wish you the warmest congratulations on your new Jeep Gladiator and Jeep Wrangler- on behalf of Kimberly and the entire team!

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