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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,324 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,324 reviews

June 02, 2021

Friendly, efficient, and accommodating was demonstrated by my service adviser. She was conciencia of my time and work with me to get the job done. She frequently come out and voiced my options More

by Davidpac1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzan & Amy
Jun 04, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, David! We're so glad that you had an excellent service experience with us, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future.

June 02, 2021

Deigo and Vince were a pleasure to work with. They were friendly , knowledgeable and made the experience an easy one. I never felt pressured and they got us in a jeep the same day. More

by Jjsharrer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz, Vinson Noel
Jun 04, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks jjsharrer! We're happy to hear that Diego and Vince made sure you had a great experience, and that all of your needs and expectations were met. We appreciate your business and hope you're enjoying your new Jeep.

May 30, 2021

Brian Bishop always give me the best service!! I always bring my Ram trucks here for service. They know my down time is limited and always make it work More

by Gale M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Jun 02, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Gale! We're happy to hear that you had another great experience with Brian, and that he always makes sure that your Ram is well taken care of. We appreciate your business and look forward to seeing you at your next service visit.

May 30, 2021

I was very happy with the service I received. Everybody was courteous and I was taken care of very quickly which is very appreciative on my part. More

by Doorman19544842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Losco
Jun 02, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your experience! We're happy to hear that you were so well accommodated, and that the whole team made sure it was a hassle-free process. We appreciate your business and hope to work with you again in the future.

May 28, 2021

don't go to this dealership please whatever you do I sat there for hours working numbers on sold cars they feed you and feed you when your ready to buy they say sorry that car sold trying to get you to buy More

by kowens689
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh the manager and gabe the sales man
Jun 02, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello Kowens, I am sorry to hear you were unhappy with the experience you had at our dealership, and apologize for any miscommunication that occurred regarding the availability of the vehicle you were interested in. We always strive to accommodate each of our guests and do our best to help you find the perfect vehicle. If you would like to further discuss your concerns, please contact Sam Rivera at 631-422-0123 or srivera@eagny.com and he will be glad to address your concerns directly.

May 27, 2021

The people here know what they are doing, pros and polite and friendly. They take the time to ask questions and listen to you. They also try to get you the best solution for your problem. They give you that More

by 47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop, Katya Valencia, David Lamberti, Edward Lenski, James Parkin, Joseph Schnettler, Richard Losco, Terrance Fallon
May 28, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you! We're happy to hear that you felt so well accommodated with our staff, and that all of your questions and concerns were addressed. We appreciate your business and hope to work with you again in the future.

May 25, 2021

I always get great service. I have been a client of this Dodge dealership for over 15 years. They understand my needs and always try to help me... More

by Gale M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
May 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Gale! It's great to k now that you had another excellent experience with us, and that we continue to ensure that you and your vehicles are well taken care of. We appreciate your business and look forward to working with you again in the future.

May 25, 2021

Brittany Walker was great! She managed to get what I wanted quick. Never had spent such a short time at the dealership in buying a new car. More

by olgalzrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
May 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, Olga! We're happy to hear that Brittany made sure that you found exactly what you were looking for, and that it was a quick, hassle-free process. We appreciate your business and hope to work with you again in the future.

May 24, 2021

The dealer is very good for the great service and professional personal, one thing I don't like is the 3% sub-charge in credit card I don't carry cash to cover the bill, it is very bad because if I t More

by CJAIME1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
May 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

thank you, CJaime. We're glad that your overall experience with us was a great one, and thank you for taking the time to share your feedback with us. We appreciate your business and hope to work with you again in the future.

May 21, 2021

Empire CJDR is the only place I would service my Jeep. Brian Bishop goes out of his way, to make the process as smooth as possible. More

by Robertpuccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lenci, Brian Bishop, Andrew Coyle
May 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Robert! It's great to hear that Brian is always so helpful and accommodating, and makes sure your Jeep is well taken care of. We appreciate your business and hope to work with you again in the future.

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