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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,324 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,324 reviews

March 23, 2021

No BS with BM. When you see him about buying a car you will get the straight up deal and always patient service with a smile. More

by steven
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BM Islam
Mar 23, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Steven, Thanks for your 5-star review! We're pleased to hear that BM worked hard to make your car buying experience outstanding! We appreciate your business and congratulations on your new vehicle!

March 23, 2021

Joseph was my service provider. He made my service experience stress free with regular updates. He is very knowledgeable and explained necessary repairs in great detail. More

by ezkz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph in service Dept
Mar 25, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are pleased that Joseph kept you informed and provided you excellent service! We appreciate your business and hope you will visit us again for your future car needs!

March 23, 2021

Our salesman BM could not have been more nice,knowledgeable & helpful. He was not a “schmarmy” salesman that typically makes me walk out of a dealership. We were not expecting to purchase th More

by Sue & Jim K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ferrigno, BM Islam
Mar 25, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Sue & Jim, We are happy to hear that BM and Tom made your car leasing experience easy and enjoyable! Thank you for your 5-star review, and we look forward to working with you again in the future! Congratulations on your new vehicle!

March 20, 2021

Brittany Walker was very helpful and knowledgeable about the Jeep Wrangler. I was turning in my 2018 Jeep Wrangler after 3 years and leasing another Jeep Wrangler. She showed me how everything worked , w More

by pstretch50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Mar 23, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so glad that Brittany was efficient and informative, and provided you an excellent car leasing experience! Thank you for sharing your 5-star review with us, and we hope that you will visit us again. Congratulations on your new Wrangler!

March 19, 2021

Kelvin provided an excellent experience at the dealership. His knowledge on the products that were sold was immaculate and his precision when closing the sale was expert level. A very clean and pr More

by Kevin L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Turcios, Marvi Turcios
Mar 21, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Kevin, We're pleased to hear that Kelvin made your car buying experience fantastic! Thank you for sharing your 5-star review with us, and we look forward to working with you again!

March 19, 2021

During a search for a Jeep Wrangler, I had the opportunity to work with Brittany, Ryan, and General Manger Sam Rivera. After hitting a snag, Sam stepped in, paved the way for a smooth transaction More

by Ray4575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walker, Ryan Kopping
Mar 23, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Ray, Thank you for sharing your 5-star experience with Brittany, Ryan, and Sam with us! We're glad that they made the car buying process enjoyable. We appreciate your business and hope to work with you again!

March 18, 2021

we had a great experience working with our Sales Professional, Rich Link and his Sales Manager, Sam Rivera. it was a no pressure purchase experience. All parties involved felt like we were getting t More

by hespelerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Link, Tom Ferrigno
Mar 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your 5-star experience with Rich and Sam with us! We are thrilled that they helped you get a great deal on your new vehicle! We appreciate your business and hope you will visit us again for your future car needs. Congratulations on your new Wrangler!

March 16, 2021

Salesperson Vinson was great, got me what I wanted, at the price I wanted. only 4 stars for the dealership as a whole because the wait time to sign was ridiculously long. More

by JMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel, Kyle Russo
Mar 17, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your feedback and your positive review! We are happy to hear that Vinson did an excellent job of helping you get the perfect car! We know you have options when it comes to buying a car, and we're glad you chose us. Congratulations on your new vehicle!

March 10, 2021

My 67 year old father brought his vehicle in for service. The vehicle needed to stay to be diagnosed and fixed. The service dept refused to provide my father with a ride back home or even a loaner car. They More

by Viper
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Bishop
March 08, 2021

Katya Valencia promptly addressed my needs and too the appropriate action to complete the issues in a timely manner. Highly recommend this dealer. the service department has always displayed a high degr More

by rphil51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
Mar 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for the 5-star review and for your return business! We are glad to hear that Katya, made your service visit an outstanding one! We appreciate your business and hope to see you again.

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