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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,324 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,324 reviews

February 23, 2021

Jonathon Rodriguez was the service advisor and did an excellent job of explaining everything to me and got me in and the job done in a timely manner. I was very impressed with his professionalism. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Rodriguez
Feb 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Dawn, We're happy to hear that Jonathon provided you a fast and informative service experience! Thank you for taking the time to share your 5-star review with us, and we hope to work with you again!

February 22, 2021

Marvi Turcios Very pleasant and followed up on all my questions. Great customer service. Also finance person Tom was very helpful informative and a pleasure to deal with. More

by Mcoogan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ferrigno, Marvi Turcios
Feb 23, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5 star review !!! We're glad that you had a great experience as we pride ourselves in customer satisfaction !! We appreciate your business !! If there is anything else we can do for you feel free to reach out to me at 631-422-0123 ext. 1862 or email me at srivera@eagny.com Sam Rivera General Sales Manager

February 21, 2021

On Saturday 2/13/2021 unable to start the car,triple A started it,the battery was 4 years old and decided to replace it.Jerome called Empire Chrysler service department, Brian Bishop answered the phone an More

by C300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Feb 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're glad that Brian was able to get your battery replaced quickly and get you back on the road! Thank you for your 5-star review, and we look forward to continuing to work with you in the future!

February 21, 2021

BM was very helpful, knowledgeable, professional and efficient. He definitely wants what is best for his clients! We look forward to working with him in the future! We love our Grand Cherokee! Thank you More

by Alexis Kosakavich
Recommend Dealer
Yes
Employees Worked With
BM
Feb 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Alexis, Thank you for sharing your 5-star review with us! We're so glad that BM took excellent care of you and helped you get a great new car! We look forward to working with you in the future as well, and Congratulations on your new Grand Cherokee!

February 19, 2021

This was my first leasing experience and it was a great one. Brittany was excellent. She was extremely professional and fair. I would definitely recommend More

by Rwaibel30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walker
Feb 23, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for recommending Brittany and for sharing your 5-star review! We're so happy to hear that she took excellent care of you and helped you get into a great new car! We hope you will visit again for your future car needs! Congratulations on your new vehicle!

February 17, 2021

Everyone was helpful and professional . The waiting area was good . Wish you had coffee but I understand precaution . There must be a way to do it More

by fasorgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Feb 18, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for the 5 stars! We are pleased that you had an excellent experience with our fantastic staff! We appreciate your business and hope to work with you again!

February 17, 2021

Would recommend going to see him if in search of a car. He is friendly, professional, and very patient. We appreciate your help BM Islam. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BM ISLAM
Feb 18, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Jean, Thank you for sharing your positive review with us! we're so glad that BM provided you a great car buying experience, and we hope you will visit us again! Congratulations on your new vehicle!

February 16, 2021

Joe Dequire in service was excellent taking care of my Wrangler when I couldn't shift out of park. After the car was towed in Joe called and kept me informed the work to be done get me up and running More

by DANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lenci
Feb 18, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are pleased that Joe provided you excellent service and kept you up to date on your vehicle's status! We appreciate your business and hope you will choose us again for your future car needs.

February 16, 2021

Came in with an exact vehicle and price point in mind, and left getting exactly what I wanted. The whole process was painless, Mihai was very knowledgeable and professional. More

by Brieebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mihai Colton
Feb 18, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks for sharing your 5-star experience with Mihai with us! We're so glad that he made your car buying experience a great one. Congratulations on your new vehicle!

February 16, 2021

Everything is excellent, I take my 300 for trouble in the radio (GPS ) the dealer order new radio and replace now is OK, Brian is very gentleman, explain me this job take about hour, in 1/2 is ready, I'm ver More

by CJAIME1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Feb 18, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so glad that Brian made your service visit an excellent one! Thank you for your 5-star review, and we hope you will visit us again for your future car needs!

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