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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,324 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,324 reviews

December 15, 2020

Shamequia Pittman was probably the best sales person I may have ever had for a purchase/lease of a vehicle. She made this experience a most pleasurable and enjoyable one. She answered every question or co More

by Anthonycampo8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shameiqua Pittman
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Anthony, We are pleased to hear that Shameiqua was wonderful and provided you an outstanding car buying experience! Thank you for sharing your 5-star review with us, and congratulations on your new vehicle!

December 14, 2020

I purchased a Jeep Cherokee. The salesperson was Shamiqua Pittman. She was professional and courteous and made the sales experience as smooth as possible. She never rushed me and was very calm and More

by bobbyp06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shameiqua Pittman
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for you feedback and your positive rating! We are glad that Shameiqua provided you excellent customer service, and we hope that you will choose us again for your future car needs. Congratulations on your new Cherokee!

December 11, 2020

Debbie was very helpful assisting me with my oil change appt .I would recommend Empire to my friends and family .Tried to get me out of there at a decent time More

by hmbirn
Recommend Dealer
Yes
Employees Worked With
Debbie
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are happy to hear that Debbie made your service visit great! Thank you for your 5-star review and we hope to see you again!

December 11, 2020

Gloria and the team were were amazing, professional and courteous. Made you feel at home, kept you informed with excellent follow up. I would recommend family and friends More

by javier.w.castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria, Tom Lenci
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Javier, We're pleased that Gloria provided you a fantastic service experience! Thank you for your great review, and we hope you'll visit us again for your future car needs!

December 11, 2020

This was my 2nd purchase from mike see you in 3 years very pleasant experience would recommend this dealership to friends and family thanks again More

by Skinsfan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mihai Colton
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your return business and your positive review! We are glad to hear that Mike provided you a great car buying experience. We look forward to working with you again in the future. Congratulations on your new vehicle!

December 10, 2020

Excellent service, they make you feel at home. Professional and courteous. Would recommend them to my family and friends. Gloria was amazing, on top of everything and kept me informed. Wow. More

by javier.w.castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Javier, Thank you for sharing your 5-star review! We are happy to hear that Gloria provided you excellent service, and we hope you will visit us again!

December 10, 2020

Joe from the parts department was excellent. He always takes great care of me and makes sure everything is to my satisfaction. He’s very friendly and is great at what he does. He is a pleasure to interact More

by Smackles88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are happy to hear that Joe continues to provide you excellent customer service! We appreciate your business and hope to work with you again!

December 05, 2020

I came in very last minute for an inspection, and turns out I needed work done before my car could pass. Michelle was very accommodating and got me in and out right away. Excellent, and profession service! More

by MelissaMartinez0101
Recommend Dealer
Yes
Employees Worked With
Michelle G
Dec 06, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Melissa, Thank you for the 5-star rating! We're so happy to hear that Michelle was able to get the work your car needed done quickly! We appreciate your business and hope to be able to assist you again in the future.

December 05, 2020

This dealership’s service dept is a place that you really don’t mind going to, it is very clean and comfortable and the people working there are extremely helpful and friendly and efficient. More

by Madge5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Jones
Dec 06, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Madge, We're thrilled to hear that our excellent staff made your service visit enjoyable! We appreciate your business and your 5-star review, and hope you will choose us again for your future car needs!

December 03, 2020

This dealership is very professional and customer friendly. From the moment I got there not knowing what was wrong with my 2019 Jeep, Michele Gerdon took control, put my mind at ease and got my Jeep More

by dmpatti29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michele Gerdon
Dec 06, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so pleased that Michele provided you excellent service and got your Jeep fixed and back on the road!Thank you for sharing your kind words and great review with us, and we hope to work with you again in the future!

Dec 08, 2020 -

dmpatti29 responded

I went back the second time to bring in my Jeep and everyone was so courtesy and professional and got me in and out with a loaner car. I especially want to thank Amy and Michelle for looking out for me.

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