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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

Overview
Reviews
4.8
1,387 Reviews
Call Dealership (631) 422-0123
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555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,387 reviews

April 23, 2025

True concern for getting me in and fixed immediately kudos! Scott Forenza handled my situation perfectly Congratulations on a personalized and great experience More

by herman.goldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Forenza
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Apr 23, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Herman, Thank you for sharing your great experience with us. We are glad to hear that your service experience with Scott was so positive and hassle-free. We look forward to serving your vehicle needs again!

April 22, 2025

Did what I needed and pointed out other preventative service that is coming up in More

by rjagostino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
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Apr 23, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jagostino, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

April 17, 2025

The service was fast and timely and the place was clean , the service manager was great More

by frankr1771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
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Apr 21, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Frank, We appreciate you taking the time to let us know how are dealership is doing. Our service team works so hard to serve each customer with fast and easy customer service and hassle-free experience. Please let us know if there is anything else we can do to assist you, we would love to help.

April 17, 2025

Awesome service, comfortable seating, great coffee! Thanks for everything. Service was quick and promised on time. More

by Brettm813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco, Diego Ortiz
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Apr 21, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Brett, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to the next time we serve your vehicle needs again.

April 15, 2025

Its an awesome dealership. .they take great care of your vehicle..always a good experience More

by Supply1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco
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Apr 16, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us. We are delighted to hear that your vehicle experience with our team was so pleasant from the start to finish. We look forward to the next opportunity to serve you again.

April 14, 2025

The service is always excellent! Jim always goes above and beyond to make sure that everyone has a good experience at Jeep. Jim is friendly, professional and looks out for the custom More

by Lis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James / Jim - he is the gentleman that always helps me at the service counter, Jean Maestri
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Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lis, Thank you for sharing this review with us. Jim and the rest of our service crew are always striving to be very concise and thoroughly. We are glad to hear that your experienced and appreciated their attention to detail. We look forward to the next time we serve your needs again!

April 12, 2025

Very quick service appointment, everybody was very nice and helpful. Waiting time was quick. Our service guy Joe Deguire was great More

by Michael D'Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Print
Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michael, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Joe was so positive. We look forward to seeing you again when it is time for your next service.

April 12, 2025

Great service. They always take care of you at this dealer ship. I will definitely be coming back More

by marcmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lenski, Richard Losco
Print
Apr 14, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Marc, Thank you for your time and feedback. We are thrilled to hear that your service experience with us was so pleasant! We look forward to the next opportunity to serve your automotive needs!

April 05, 2025

My experience at Empire CDJR was very pleasant. Joe Deguire was excellent and I would highly recommend this dealer to my friends and family. More

by TT1140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Print
Apr 07, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

TT, We are so happy to hear your experience at- Empire CDJR of West Islip was so pleasant from the help of Joe! Thank you for your recommendation and we look forward to the next opportunity to serve you again.

March 31, 2025

Exceptional attention to detail. Delivery of Customer service impeccable. Willingness to go above and beyond. More

by Diaz.luis9440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Perez
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Apr 01, 2025 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Diaz, We would like to thank you for letting us know how we are doing. Here at- Empire CDJR of West Islip, we work extremely hard to ensure that all our guests are comfortable with their visit. Our entire team will be honored to hear you were so pleased with their great customer service!

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