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Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,322 Reviews

555 Sunrise Hwy

West Islip, NY

11795

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Showing 1,322 reviews

October 12, 2020

I got out of my lease 3 months early and into a new Jeep Wrangler in a higher trim level for less per month. I wanted to be at a certain spot and mike Colton did everything he could to get me there. The pro More

by victoria_letterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mihai Colton
Oct 14, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Victoria, Thank you for the 5-star review! We are pleased that Mike made your car buying experience a great one, and we hope you will visit us again. Congratulations on your new Wrangler!

October 06, 2020

always had great service at this dealership.they take the time to understand the issue and try to resolve it the first time.i would recommend. More

by risky33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop, James Parkin
Oct 06, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your return business and 5-star review! We are happy to hear that you receive excellent service with every visit, and we look forward to working with you again in the future!

October 01, 2020

Terrible, Real corrupt, crooks, dealer corrupt # real Scam Rude , never seen dealer like that, went Smithhaven dealer bought car in 20 minutes Held my money lied about having cars............... More

by safwatf2001
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marques, Mike Desivo, John Murphy
Oct 01, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

I apologize for any miscommunication or frustration you experienced at our dealership. Please contact Sam Rivera at 631-422-0123 if you would like to further discuss your concerns, he would be happy to speak with you. Thank you.

October 01, 2020

Salesman Ryan Kopping was very accommodating as I troubled him to look a quite a few used Grand Cherokees...good rapport...5 stars for him! A little hiccough in the financing dept caused the loss of More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kopping, Bryant Quintana, Temple Hyman
Oct 01, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, Steve. It's great to hear that Ryan was so helpful and accommodating, and that he made sure your experience was great overall. We appreciate your patience with your finance issue and hope to work with you again in the future.

September 30, 2020

Empire Jeep was great. My sales person Mike was kind, responsive, knowledgeable and really worked with us to get us into our car. I recommend him. More

by dolphins 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Mihai Colton
Oct 01, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are happy to hear that Mike made your experience great, and we hope you'll visit us again. Congratulations on your new vehicle!

September 29, 2020

Excellent department and employees I have nothing else to say but thank you again I repeat the same sentence for your service department a great group More

by Aacsincorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Sep 29, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so pleased that you had a great service experience with our wonderful staff! Thank you for sharing your 5-star review with us!

September 28, 2020

What an awesome experience!!! Dave was the absolute BEST!! He went above and beyond for me and my husband!!! Went in.. "just to look" and came out with 2 brand new beautiful cars!!!!! Dave really took More

by Laura F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feuer
Sep 29, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Laura, We are thrilled to hear that Dave provided outstanding customer service and was able to help you and your husband into your new cars! Thank you for sharing your 5-star review, and congratulations on your new vehicles!

September 25, 2020

I’ve had horrible experience in the past at the Jeep service location in Huntington and honestly this new location doesn’t even compare the slightest to it. I love coming the West Islip location. Everyo More

by Kate M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bishop, Katya Valencia, Carl Eck, Christopher Geiger, David Lamberti, Edward Lenski, Michael Vetter, Richard Losco, Terrance Fallon, Nick Multari
Sep 26, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Kate, We are pleased to hear that you had an outstanding experience! Thank you for sharing your 5-star review with us, and we look forward to working with you again!

September 23, 2020

I had a quick and easy experience at Jeep! Brittany made the process very smooth and I would recommend them to all. From there customer service to the time the vehicle hit the road they were great! More

by Michaelvila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany walker
Sep 23, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Michael, Thanks for recommending us and for the 5-star review! We are happy to hear that Brittany provided you with excellent service, and we hope you'll visit us again for your future car needs!

September 23, 2020

This was the absolute best experience I’ve had with buying a new vehicle. Vinson was in touch with me during the week and answered my questions promptly. I absolutely love my new Jeep Grand Cherokee More

by gpurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel - excellent sales rep
Sep 23, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are thrilled that you had an outstanding car buying experience with Vinson, and we hope you'll visit us again. Congratulations on your new Grand Cherokee!

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