Back

Empire Chrysler Jeep Dodge Ram of West Islip

West Islip, NY

4.8
1,334 Reviews

555 Sunrise Hwy

West Islip, NY

11795

Directions

By Type

Showing 1,334 reviews

September 23, 2020

I had a quick and easy experience at Jeep! Brittany made the process very smooth and I would recommend them to all. From there customer service to the time the vehicle hit the road they were great! More

by Michaelvila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany walker
Sep 23, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Michael, Thanks for recommending us and for the 5-star review! We are happy to hear that Brittany provided you with excellent service, and we hope you'll visit us again for your future car needs!

September 23, 2020

This was the absolute best experience I’ve had with buying a new vehicle. Vinson was in touch with me during the week and answered my questions promptly. I absolutely love my new Jeep Grand Cherokee More

by gpurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinson Noel - excellent sales rep
Sep 23, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are thrilled that you had an outstanding car buying experience with Vinson, and we hope you'll visit us again. Congratulations on your new Grand Cherokee!

September 12, 2020

As usual friendly greeting upon arrival , told service advisor I was waiting for vehicle and just needed an oil and filter change. Jeep was in shop a short time later and out in a timely manner and I was More

by Diesel Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lenci, Katya Valencia
Sep 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks for your wonderful 5-star review! We are happy to hear that your service visit was outstanding, and we hope to be able to assist you again in the future!

September 12, 2020

Excellent replacement of sunroof! My service advisor was Gloria and she was awesome to work with!! Great experience and very clean job!! Well done all!! More

by Oz19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria
Sep 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are pleased to hear that Gloria made your visit exceptional! Thanks for sharing your 5-star review with us, and we hope you'll visit again!

September 08, 2020

As usual Tom Lenci always makes sure your happy which makes you come back to him when your vehicles need service and representation at the service desk Brian Bishop is the best ! More

by Diesel Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lenci, Brian Bishop, Andrew Coyle, David Young, Jean Maestri
Sep 09, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks for sharing your 5-star review! We are happy to hear that Tom and Brian have both provided you excellent service experiences. WE hope you'll visit again for your future car needs!

September 08, 2020

Excellent service. My Service Advisor Joe was great . They did a great job and I was very happy. I wash happy and satisfied. I will use them again. More

by Joseph L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe from Service
Sep 09, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Joseph, We're pleased that you had an enjoyable service experience with Joe! Thanks for the 5-star review, and we look forward to working with you again!

August 29, 2020

Steer clear of these crooks.Go to any other Chrysler dealer except for EMPIRE or SECURITY DODGE Amityville.They both suck and they WILL screw you if you do business here. More

by Donny1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Rubino
Oct 01, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

I am sorry to hear that you were unhappy with the experience you had with us, and I apologize for any inconvenience or frustration you experienced. Please contact Sam Rivera at 631-422-0123 if you would like to further discuss your concerns; he would be happy to speak with you. Thank you.

June 02, 2020

safe fast smoothest used car purchase i have ever had. Travis had everything ready for us and we where in and out. every one was wearing masks so it was comfort More

by bum8leb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Rubino
April 24, 2020

Great service n I’m very happy with the work n I’ll keep coming back for parts . I definitely recommend it for sure thanks More

by robertr201452
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
March 03, 2020

I would give negative stars If I could give zero stars, that is exactly what I would have given. They wasted my whole day to offer me 1000k off....absolutely ridiculous!! Now I More

by toniann viviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittnay, Kylie, Matt, Janelle
...
83
...