Empire Chrysler Jeep Dodge Ram of West Islip

A rocky start with an amazing outcome! Shameiqua is the greatest sales person I’ve ever dealt with! Very kind, respectful and helpful! I love my new car and I loved working with her! Shameiqua is the greatest sales person I’ve ever dealt with! Very kind, respectful and helpful! I love my new car and I loved working with her! More

Best value and honest dealers I leased a dodge challenger srt 392 from Travis last night and was so happy w the service that I felt I needed to leave a review, I never could imagin I leased a dodge challenger srt 392 from Travis last night and was so happy w the service that I felt I needed to leave a review, I never could imagine purchasing a vehicle w dealers who are more honest and straightforward with you. I told Travis what I wanted, he found me a package that matched my description, and gave me a fair price. I am extremely impressed with the value i got on my lease for how fair my payments are. Not only is the car awesome, payments were low off the start, but I get great services at the dealership for free. I highly recommend working with Travis and Tom if you are buying or leasing any new or used car, I really could not be more satisfied. More

Does right even with hiccups I recently purchased a 2018 charger hellcat in early December. The salesman Ricky knows his SRT vehicles inside and out and is very trust worthy. Rick I recently purchased a 2018 charger hellcat in early December. The salesman Ricky knows his SRT vehicles inside and out and is very trust worthy. Ricky is a true asset to Dodge and Atlantic. We had some mild issues after the fact with the financial aspect of the deal that caused me concern. Tom in finance stepped in with joe who is one of the managers and they did the right thing and made my concerns go away. This review easy could of went wrong way but the level of professionalism that Tom showed working with joe and Ricky will allow me to enjoy my new hellcat and I’m looking forward to dealing with this crew in the future when I upgrade my wife’s truck. I own a business so I know things can go wrong at some point but it’s the way you handle after the fact and make right that counts in the end! I highly recommend these guys! Check them out you won’t regret it. Thanks guys! More

Worst experience on having my truck repaired. The lack of respectfulness, the service advisor is just rude and or incompetent. I had my truck in for repair, advisor told me it needs a wire harnes The lack of respectfulness, the service advisor is just rude and or incompetent. I had my truck in for repair, advisor told me it needs a wire harness. It is on back order. I wait over a month he never calls. The day I call him he tells me it just came in, yeah right. They replace the harness and cut out my LED lights, and I mean the cut them out that there is no way to hook them back up. Guess what - it wasn’t the harness. Big waste of time and money at this place. I was hoping to contact John Staluppi – of course you can’t. He needs to know that his employees at Atlantic Dodge are the worst, but I am sure he doesn’t care. More

New Wrangler Lease Agreement My experience at Atlantic Jeep was great. Travis the salesperson was very helpful in explaining the features of the new Wrangler, and worked with me My experience at Atlantic Jeep was great. Travis the salesperson was very helpful in explaining the features of the new Wrangler, and worked with me to put together a deal that worked for me. I'd recommend Atlantic and Travis to anyone looking for a new Jeep. More

Outstanding salesman My second time I came because Mr.Travis was such a great salesman. Very understanding got me a great deal. That’s why I came back to this dealership. My second time I came because Mr.Travis was such a great salesman. Very understanding got me a great deal. That’s why I came back to this dealership. More

I turned in my 2016 Jeep Patriot and leased a 2019 Compass I have been leasing for years and always return to this dealership since I'm always treated fairly. They listen to what's important to me and are alw I have been leasing for years and always return to this dealership since I'm always treated fairly. They listen to what's important to me and are always willing to negotiate until we reach a price that works for us both. More

Lease Termination We returned our leased 2015 Jeep and re-leased a new 2018 Jeep. The dealership was very accommodating - met our price parameters, absorbed remainin We returned our leased 2015 Jeep and re-leased a new 2018 Jeep. The dealership was very accommodating - met our price parameters, absorbed remaining payments, examined the vehicle for any damages, and took possession for transfer back to Fusion Financial Group.. The lease company came back to us (over nine months later) and demanded over $2k for excessive damages.. Atlantic Jeep-Chrysler (Peter Zorzy - VP Operations/Lianne Dunne - Administrator) came to our defense and in-fact absorbed a negotiated settlement, They were polite, professional and very supportive, They saved the day. Highly recommend Atlantic Jeep . . . suggest NEVER using Fusion Financial Group.. . More

Unhappy Yeah I’m changing my review. I will never buy a car here again. What was told to me it would be a simple fix on a messed up brand new car turned into Yeah I’m changing my review. I will never buy a car here again. What was told to me it would be a simple fix on a messed up brand new car turned into a nightmare. Sales people will say anything to get you to buy the car, after that they don’t care. Wish I never bought this car, what a waste of time it has been trying to get this issue fixed that a new car should of never had. More

Terrible Brought it in to fix a small dent and chipped paint, didn’t notice it before buying car and signing papers, or I would of never purchase it. Fast forw Brought it in to fix a small dent and chipped paint, didn’t notice it before buying car and signing papers, or I would of never purchase it. Fast forward to service appointment , They weren’t able to do it that day after assuring me it would be done. They had me re schedule promising it would get done. Bring it in, then get a call at night saying they fixed the dent, but they don’t have the paint anymore. You knew I was coming a week in advance, after not getting it done the first time, and again you screw up? This place sucks. More