Empire Chrysler Jeep Dodge Ram - Service Center

This is our second car from empire they are awesome! From sales to service Gabe was great in selling me the car. He was patient and explained everything Paul has been outstanding with the issues wit From sales to service Gabe was great in selling me the car. He was patient and explained everything Paul has been outstanding with the issues with my new vehicle. He has been very communicative and had been a true customer service professional. Paul went above and beyond!!!!! More

I had 7:20 appointment and got there early and was taken in regardless. Jim made sure I was taken care of properly and ordered a new steering wheel under warranty because of damage. in regardless. Jim made sure I was taken care of properly and ordered a new steering wheel under warranty because of damage. More

James was friendly and professional, my Jeep was repaired in a timely fashion and to my satisfaction, also the ride home after the drop off saved a lot of headaches. in a timely fashion and to my satisfaction, also the ride home after the drop off saved a lot of headaches. More

Pleasant atmosphere. Courteous workers. I had to reorganize my personal items when work was completed. Courteous workers. I had to reorganize my personal items when work was completed. More

Staff is friendly, knowledgeable, accuracy, efficient they tell you what you need and what's not needed for your vehicle. they tell you what you need and what's not needed for your vehicle. More

Fast, efficient and friendly service. Understood my needs and were very accommodating! There were no issues Understood my needs and were very accommodating! There were no issues More

Fenix was a great help. He kept me posted about the status of my car. My car had to stay at the dealership overnight. Fenix called me first thing the next morning to update He kept me posted about the status of my car. My car had to stay at the dealership overnight. Fenix called me first thing the next morning to update me. He is very kind and truly extra to help the customers. More

My experience with the dealership from service center staff is professional, efficient and expeditious, which is most important They were helpful, knowledgeable, and responsive to all my needs. Highly staff is professional, efficient and expeditious, which is most important They were helpful, knowledgeable, and responsive to all my needs. Highly recommend Empire CJDR of West Islip Service Center. More

I’m very happy with the service because joe Deguire was very nice y he answered my questions and explained everything I needed to know very nice y he answered my questions and explained everything I needed to know More

Everyone is courteous and helpful. When I called Emily was very pleasant and the service advisor Joe D was eager to help. When I called Emily was very pleasant and the service advisor Joe D was eager to help. More