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Empire Ford Lincoln of Huntington
Huntington, NY
262 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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262 Reviews of Empire Ford Lincoln of Huntington
March 10, 2021
Recently had service on my Nautilus. My bill included a "Non-Cash Adjust" fee. I've been a client for years and never had this fee applied to my bill. I called and left a message, I've sent an email and n "Non-Cash Adjust" fee. I've been a client for years and never had this fee applied to my bill. I called and left a message, I've sent an email and no response. If this is a new policy customers should be made aware of this at the time of booking. Will consider other service options in the future. More
by TLePage
Employees Worked With
Rob Uhler
March 08, 2021
Leased a Ford Explorer from Empire Ford of Huntington and worked with John Mikutel , he was very kind and went out of his way to try and help us . Would recommend the dealership and salesman. worked with John Mikutel , he was very kind and went out of his way to try and help us . Would recommend the dealership and salesman. More
by Nmcnulty7
Employees Worked With
John Mikutel
March 04, 2021
While many readers will see some negative and harsh reviews about Empire Ford and Lincoln in Huntington, I have some really great things to say about my purchasing experience. It all comes down to the reviews about Empire Ford and Lincoln in Huntington, I have some really great things to say about my purchasing experience. It all comes down to the dealer you are working with at the dealership, and out of the 6 places I went to on the island, the best dealer out of all of them was Janette Edge at this dealership. She is kind, courteous, professional, thoughtful, informative, and helpful and made me feel comfortable while purchasing my new 2021 Ford Bronco. The process took a long time to get done, but I dedicated my day to making sure that this was done correctly, which it was. She checked in on me, helped me get the car detailed and sticker free, we went over the basics inside the car, took it for a test drive to see how I liked it, helped get me the best trade in offer, all of it is good news, so I recommend her to all customers. I can only vouch for her in regards to my dealership experience, other people will have different things to say about individuals they work with, but she was beyond amazing. More
by ToastAndJa
Employees Worked With
Janette Edge
February 19, 2021
Very disappointed in this dealership. I specifically asked if a certain car was available for sale which I was assured (in writing) that it was. I didn’t want to end up in a “bait and switch” situation asked if a certain car was available for sale which I was assured (in writing) that it was. I didn’t want to end up in a “bait and switch” situation so I specifically asked the salesman (John) numerous times if he was sure he could sell me the car that they had “on order”. After assuring me I could purchase this car, he took a $500 deposit. He even scanned me over the contact with the vin number on it! After 2 days I get an email that his manager told him that the car he sold me couldn’t be sold as it was for a display model. You would think they would’ve realized this before taking my $500??? I asked them to do right by me and honor the sale since they already took my money but they refused. Now I will start my car shopping all over again and have to wait days to get my $500 back (who knows if I’ll even get it back). I don’t blame the salesman as he asked THREE managers and they all told him that it could be sold. Once they got my money then realized they couldn’t sell it?? The car is even still up for sale on their website!! Avoid this dealership as they scammed me! I am in retail business and if we sell a customer something, we honor the sale. We don’t bait and switch as it is ILLEGAL! More
by JM
Employees Worked With
John Mikutel
February 04, 2021
Kim and Josh were wonderful. I knew what car I wanted and they made it happen. They made my car buying experience easy and hassle free. Could not have been more pleased. they made it happen. They made my car buying experience easy and hassle free. Could not have been more pleased. More
by jratto8066
Employees Worked With
Kim gongolosky
January 28, 2021
It was a pleasure working with Michael and Jeannette,they made it so easy for us to get a newer car. Thank you everyone for the wonderful experience! made it so easy for us to get a newer car. Thank you everyone for the wonderful experience! More
by JC
Employees Worked With
Jeannette Edge, Michael Gross
January 27, 2021
Rob Uhler was so great when we purchased our Lincoln car a few years ago when my husband needed a new car we went right back to him. We purchased a new Ford Escape with no hassles. He was great and so wa a few years ago when my husband needed a new car we went right back to him. We purchased a new Ford Escape with no hassles. He was great and so was the finance guy in Lincoln. Thanks again for such great service. More
by Lmn312
Employees Worked With
Rob Uhler
January 05, 2021
GO ANY WHERE ELSE. TRUST THE REVIEWS. Think 0 or 1 stars GO ANY WHERE ELSE. TRUST THE REVIEWS. Think 0 or 1 stars are too many. I have never had an experience like this ever! Chasing after answers never ge GO ANY WHERE ELSE. TRUST THE REVIEWS. Think 0 or 1 stars are too many. I have never had an experience like this ever! Chasing after answers never getting a straight answer or a return call and they never pick up calls when you attempt to find out what's going on. Wow surprised these guys remain in business. More
by Howie
Employees Worked With
Others, Rob Uhler
December 17, 2020
Every single encounter with this dealership has been the worst experience I have had in over 20+ years of owning and leasing cars. They are unprofessional, uncaring and inept. They are scoundrels. Please st worst experience I have had in over 20+ years of owning and leasing cars. They are unprofessional, uncaring and inept. They are scoundrels. Please stay far away from them!!! They haven turned us off Lincoln forever now. More
by anitekman
Employees Worked With
Rob Uhler
