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Empire Hyundai
Fall River, MA
1,246 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,246 reviews
February 26, 2021
Connor our sales rep was helpful, hard working, and honest. He even was going to meet us on his day off and birthday! I would recommend the dealership as a whole. honest. He even was going to meet us on his day off and birthday! I would recommend the dealership as a whole. More
by Dakota Black
Verified Customer
February 25, 2021
De Excencia el servicio el gerente Henry, Kelly Días que se portó super profesional conmigo. Le agradezco la ayuda que me brindaron. Más que contenta se portó super profesional conmigo. Le agradezco la ayuda que me brindaron. Más que contenta More
by grdj35311
Employees Worked With
Kelly Dias
February 24, 2021
Allowed zero negotiation. After agreeing on a set price, the next day asked for an extra grand on the down payment, and my payment didn’t change at all. Trade in was valued at one number, purchase and sales the next day asked for an extra grand on the down payment, and my payment didn’t change at all. Trade in was valued at one number, purchase and sales had a different number. Two stars because they had the car I needed. One of the agreed upon terms was them paying for window tint, let’s see if they end up doing that. More
by Valmeida
Employees Worked With
Steve Thomas
February 13, 2021
It was arduous at best! Horrible experience. Wasted over 4 1/2 hours at the dealership after I had already made up my mind. Took 3 unnecessary weeks to get my registration and inspection sticker. Would not 4 1/2 hours at the dealership after I had already made up my mind. Took 3 unnecessary weeks to get my registration and inspection sticker. Would not recommend this dealership to others. More
by Lruel326
Employees Worked With
Preston Hendricks
February 10, 2021
We were in need of a car, Steve Viera was wonderful and extremely helpful. We left with a 2021 Hyundai Venue and couldn't be happier. Thank you so much!!! extremely helpful. We left with a 2021 Hyundai Venue and couldn't be happier. Thank you so much!!! More
by rsmjr010
February 05, 2021
Really great deal. Great people. Go see Connor if you’re looking for a car. Good dude who gives it to you straight with no nonsense. I would buy with him again. looking for a car. Good dude who gives it to you straight with no nonsense. I would buy with him again. More
by Matt
Employees Worked With
Connor Lapointe, Kelly Dias
February 02, 2021
Fantastic customer service!! They have done everything possible to make sure I was comfortable and happy with my purchase. definitely would recommend Empire to anyone possible to make sure I was comfortable and happy with my purchase. definitely would recommend Empire to anyone More
by Lsouza766
Employees Worked With
Other Employees :
DJ had gone above and beyond to make my happy with my experience with Empire
February 01, 2021
Great experience. I would definitely recommend empire to a friend looking to buy a new car. It was quick, easy and painless. Will be back in the future. a friend looking to buy a new car. It was quick, easy and painless. Will be back in the future. More
by Kristen
Employees Worked With
Tony Reis, Parris Fulks
February 01, 2021
Had a great experience but a car here would tell friends and family to come here and buy a car friendly and kind they know how to make you feel comfortable and family to come here and buy a car friendly and kind they know how to make you feel comfortable More
by bostonred34pp97
January 31, 2021
Naia offered me a great service I recommend them very good communication really excellent service all the staff are exceptional very grateful Thank muchas gracias good communication really excellent service all the staff are exceptional very grateful Thank muchas gracias More
by Naldo
Employees Worked With
Naia
