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Empire Hyundai

4.6

927 Lifetime Reviews

428 Pleasant St, Fall River, Massachusetts 02721
Call (508) 673-7646

Top Reviewed Employees

Ronald Webb, Salesperson, Empire Hyundai

Ronald Webb

Salesperson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aaron  Medeiros , Lease & Sales Specialist, Empire Hyundai

Aaron Medeiros

Lease & Sales Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff White, Asst Service Manager, Empire Hyundai

Jeff White

Asst Service Manager
4.3
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph Carvalho, General Manager, Empire Hyundai

Joseph Carvalho

General Manager
4.3
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

August 09, 2018

"Excellent"

- Amb143

Ron Webb really helped me get into the car of my dreams! The management team (all of them) and Karen and Chrissy from the finance team also did extremely amazing with getting me into the car that I dreamed of and finding the best and lowest monthly payment for me. I love this car so much as they really took the time to making sure I was getting the car of my dreams. I cam all the way from Waltham, MA to this dealership and I would do it again based on the amazing service that I got. Thank you again Empire Hyundai!

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Employees Worked With

Ronald Webb
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Karen and Chrissy

August 01, 2018

"Love my Kona"

- Liz

Ron Webb made my shopping and purchase of my new Hyundai Kona an excellent experience. He was very knowledgeable, never pushy and ready to answer any and all questions I had even on his day off..... now that is service.

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Employees Worked With

July 22, 2018

"Just an oil change"

- Justme

Went in for just an oil change and the associate who helped me was very pushey for me to do other work done like u need a fuel filter done i said no then half hour later tells me you need wiper blades it would be 30 bucks im like i can pay half that and do it myself. Then air filter is dirty i told him i replaced that last oil change he tried and tried to upsell with all these stuff . Also in the beginning would u like a car wash im like sure thanks. An hour and half of waiting for just an oil change he pulls my car out and said do u still want the car washed im like no now i figured they would have done it in the hour and half of me already waiting there. I do go all the time to get my car serviced there but this was the worst experience i had .... evaluate your team at service and remi d them customer service cause ther alot of places i can go for an oil change instead of there .....

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Employees Worked With

Not sure of associates name it was on 7-20

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
Empire Hyundai, Fall River, MA, 02721