Empire Mazda of Huntington

Rolando and Rich My experience at Mazda Huntington was fantastic. Both Rich and Rolando were amazing and would recommend Huntington Mazda to anyone. Right as we walked My experience at Mazda Huntington was fantastic. Both Rich and Rolando were amazing and would recommend Huntington Mazda to anyone. Right as we walked in we were greeted by Rolando, we had no wait time and Rolando was ready to go to work on making a deal that was right for both parties. The thing with car salesmen that people get frustrated with is them being to pushy....that was the complete opposite of what Rolando was, he was understanding of the situation and only was concerned with making a deal that fit us and we appreciate that. Rich, who we believe is his supervisor was also fantastic. He, like Rolando wasn’t pushy and was only concerned on making a deal that suited both parties fairly. Overall we loved our experience at Mazda and hope to be apart of the Mazda family for the foreseeable future. More

Gabriel ervice manager is TOP KNOTCH Gabriel is the best Great service manager Great service staff Been using them for years Top notch Reliable Follow up Care Takes time Fully Gabriel is the best Great service manager Great service staff Been using them for years Top notch Reliable Follow up Care Takes time Fully committed Resolved my issues for years People u can count on Thanks More

Disappointed in loaner car The loaner car was dirty and the tire pressure was lit. I insisted it be looked at and good that I did, there was a nail or screw in the tire. The m The loaner car was dirty and the tire pressure was lit. I insisted it be looked at and good that I did, there was a nail or screw in the tire. The mechanic plugged it. Loaners should be checked and ready to be lent. I spent 40 minutes at the dealer for what was to be a fast exchange. More

Good experience except for financial end Good experience with James Kim. Original intention was to buy a car with either a large down payment or all at once with cash. Was talked into leasing Good experience with James Kim. Original intention was to buy a car with either a large down payment or all at once with cash. Was talked into leasing, which led to problems with the bank. I have a credit score over 800 with a proven high income uninterupted for over 35 years. Current salary is $70.000, proven with a pay stub. The bank did not want to approve my leasing agreement, and the woman at Mazda handling the financial end (did not get her name) said that she had to ask the bank for a "special favor" (she mentioned to the bank that a have a mutual friend with the Mazda manager) to get approval. Even add-on accessories like floor mats became a problem for bank approval. Apparently, this is all because I have not borrowed a large sum of money recently, as I understand. As far as I am concerned, not having an extensive, recent history of borrowing large sums of money is a good thing, not a bad thing. It is good to not have debt. I financed my last three cars and payed them all off early and every payment was on time. I would have gladly went to another dealer had I known the bank was going to be such a problem. But is was too late to call off the deal. More

Great experience I had the best experience at Huntington Mazda. It was easy, fast, convenient with excellent customer service. They took me right away, serviced it in I had the best experience at Huntington Mazda. It was easy, fast, convenient with excellent customer service. They took me right away, serviced it in under two hours, called me the minute it was done and went over all the services provided. Sherri was a pleasure to work with. More

Always a positive experience! Staff is always friendly and service was performed in the time stated as I waited. I will continue to lease and purchase vehicles from Huntington Mazd Staff is always friendly and service was performed in the time stated as I waited. I will continue to lease and purchase vehicles from Huntington Mazda! Thank you More

Proved me wrong They were able to figure out a problem with my struts and tires leading to a very loud noise and leading another trusted mechanic down some incorrect They were able to figure out a problem with my struts and tires leading to a very loud noise and leading another trusted mechanic down some incorrect paths. I was very happy to have the problem fixed and prevent further problems down the road without spending unnecessary money. More

Great Negotiation I was able to negotiate to a great deal for my Mazda CX-5. I’m hoping to be able to purchase this vehicle after the lease is up. I wouldn’t want to se I was able to negotiate to a great deal for my Mazda CX-5. I’m hoping to be able to purchase this vehicle after the lease is up. I wouldn’t want to seek for any new vehicles. This vehicle basically has everything I need and it’s more than what I asked for. More

Outstanding Experience from start to delivery! From our first meeting with our sales rep Rolando Chinchilla to the actual delivery of our new CX 5 we were thrilled with the experience. Rolando exhi From our first meeting with our sales rep Rolando Chinchilla to the actual delivery of our new CX 5 we were thrilled with the experience. Rolando exhibited patience through out the process and had the right touch to make my wife feel comfortable. In addition his excellent knowledge of the product he sells gave us all the confidence we needed to make the right choice in model and features. At delivery Rolando explained all the details of the car so we left in good shape. The paperwork process was seamless and all the numbers were exactly what Rolando spelled out during the sale. No surprises and no hassle. The General Manager Jack was a pleasure to work with as well and he deserves recognition for running a great dealership. I would most definitely come back and refer Huntington Mazda. More

Staff and service very professional and knowledgeable. Prompt, courteous and knowledgeable. Above and beyond....I will only take my car here .The pricing is totally reasonable . The staff is exceptional. Prompt, courteous and knowledgeable. Above and beyond....I will only take my car here .The pricing is totally reasonable . The staff is exceptional. Gabriel and Sherri are the best More