
Empire Mazda of Huntington
Huntington Station, NY
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This is my third and the service can't be beat They take care of any concerns while you wait, and explained how to use everything on the vehicle.They even took me to a highway to test car at high s They take care of any concerns while you wait, and explained how to use everything on the vehicle.They even took me to a highway to test car at high speed. More
Negative Experience Negotiated a deal on a lease for a new CX5. When I sat down to sign the lease agreement, they included a $500 down payment which was never in the agr Negotiated a deal on a lease for a new CX5. When I sat down to sign the lease agreement, they included a $500 down payment which was never in the agreed upon terms of the deal. Thankfully, I had the deal in writing on an email from the sales person and, after a “call” to the general manager, they agreed to remove the down payment. I picked up the car and several people point out to me streaks and swirls all over the body of the vehicle. This was only apparent when viewed in the sunlight and at a particular angle, but it was clearly present. I went to the car wash and was told that those marks were the result of poor detailing by the dealership. They quoted $100 to do polishing compound and wax but suggested I contact the dealer to do the work. I called and was told the general manager would call me back to discuss. After not getting any call back, I opted to do the work and pay out of pocket and the car now looks perfect. Today, the general manager calls...too little, too late. He apologizes but makes no offer to reimburse me or offer any equivalent compensation such as free oil changes, etc. Several people strongly advised me to buy from Wantagh Mazda but I didn’t listen letting the lower price cloud my judgment. Sometimes it’s worth paying a little more to deal with reputable people. More
Great service by Mary and Mazda This service was only for a small matter, but as usual, mary is awesome, and the crew around her (i forget their names sorry). i will be back!! This service was only for a small matter, but as usual, mary is awesome, and the crew around her (i forget their names sorry). i will be back!! More
Always welcoming and concerned I have been going to this dealership since 2012, have purchased 2 cars from them so far, and have recommended them to my friends and family. I have ne I have been going to this dealership since 2012, have purchased 2 cars from them so far, and have recommended them to my friends and family. I have never had a bad experience and have the ultimate trust in their abilities. They have never performed a service that wasn't needed and have never tried to take advantage. More
One year service Mary was very accommodating with scheduling my appointment and providing email reminders. Matt was very personable and responsive to any inquiries I Mary was very accommodating with scheduling my appointment and providing email reminders. Matt was very personable and responsive to any inquiries I had related to this service call. More
An outstanding sales and service team. Had a great experience buying my 2012 jeep wrangler in an outstanding condition from Huntington Mazda. Highly recommend sales and service department Had a great experience buying my 2012 jeep wrangler in an outstanding condition from Huntington Mazda. Highly recommend sales and service department if this dealership if you are looking for quality cars and quality service at a very affordable price. More
SIMPLY AMAZING!!! Hillary is awesome! Hillary is so knowledgeable about the Mazda brand and truly sealed the deal for my lease! I had been to another Mazda dealership, Hillary is awesome! Hillary is so knowledgeable about the Mazda brand and truly sealed the deal for my lease! I had been to another Mazda dealership, as well as other brands and after having unpleasant experiences, Hillary truly won me over! She has the most patience with listening to my needs and ensuring the vehicle I thought I wanted is what I really wanted. She was able to work with my budget and get the deal done for me! I will absolutely come back to see her for my next lease. She went above and beyond and blew my mind with how good she is at her job! Thank you Hillary and Huntington Mazda, you guys are AMAZINGGGG! I would recommend Hillary and this dealership to anyone. The Mazda brand is amazing too, as my new CX-5 has far more features than my BMW X1 ever had. Thank you again from the bottom of my heart! 5 stars all around! More
1st service In and out in an hour for my 5K service on my new CX-5. Easy to make a wait-for-it appointment. No issues-- love the car! In and out in an hour for my 5K service on my new CX-5. Easy to make a wait-for-it appointment. No issues-- love the car! More
Excellent service Every time I have had to drop my car for something here it has been a favorable experience. Thank you for always keeping me updated!! Every time I have had to drop my car for something here it has been a favorable experience. Thank you for always keeping me updated!! More
Amazing service Mary and Christina were amazing and explained everything to a tee. Wouldn’t take my car anywhere else Thanks for doing such a great job!! Mary and Christina were amazing and explained everything to a tee. Wouldn’t take my car anywhere else Thanks for doing such a great job!! More