
Empire Nissan
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 471 reviews
Great service Customer service is ranked in the upper range compared to other Nissan dealerships in the area. We dealt with multiple sales persons from this place a Customer service is ranked in the upper range compared to other Nissan dealerships in the area. We dealt with multiple sales persons from this place and all were professional. Three persons that deserve special mention are John Fakhoury (General Manager), Emad and Ramzi. Ramzi has good knowledge of their cars and how to deal with customers. John and Emad are very professional. Overall, we are glad we bought a new car from this dealership. More
Great car buying experience! Just bought my second Nissan Altima from Joe Sartor. Bought my first one from him 4 years ago and now I am back for my second. Both times he listened Just bought my second Nissan Altima from Joe Sartor. Bought my first one from him 4 years ago and now I am back for my second. Both times he listened to what I was looking for and spent the time and effort to find exactly what I was looking for! More
Fantastic I had a wonderful, easy experience. I got the card I wanted, with a payment less than the card I was turning in. Great service! I had a wonderful, easy experience. I got the card I wanted, with a payment less than the card I was turning in. Great service! More
Excellent experience and service John, the general manager and ,Joseph, the salesperson were wonderful either of the way they make me like to lease the Nissan Rogue or of the excellen John, the general manager and ,Joseph, the salesperson were wonderful either of the way they make me like to lease the Nissan Rogue or of the excellent experience in the making of everything easy and simple. More
Very patient and honest This was my first "new" car experience, and it could've been better. Daniel was great on the phone and at the dealership. Eva and Daniel both worked This was my first "new" car experience, and it could've been better. Daniel was great on the phone and at the dealership. Eva and Daniel both worked hard to make sure everything I wanted was met. I definitely want to recommend this dealership and staff to anyone who wants to buy a new car. Thanks so much. More
Oustanding customer service! Empire Nissan is a top notch dealership who treats their customers with respect. Whenever I have a problem or need something for my cars, I can always Empire Nissan is a top notch dealership who treats their customers with respect. Whenever I have a problem or need something for my cars, I can always count on Joe Avila to take care of my problem. Joe always goes above an beyond to make sure that I am taken care of. The whole dealership operates in this manner and makes their customers feel important. I would recommend this dealership to anyone who is looking to purchase a new or used car. More
Great everyone was so nice Have had a good experience everyone we met was helping answer question.joseph Afzali was very kind and helpful showing us the features of the car.. We Have had a good experience everyone we met was helping answer question.joseph Afzali was very kind and helpful showing us the features of the car.. We met a lot of employees each one was great More
Feeling the love! This dealership from top to bottom is amazing! From Joe in Service, Manny in Sales, every Sales Manager, Finance, all the way to John, GM. I have to This dealership from top to bottom is amazing! From Joe in Service, Manny in Sales, every Sales Manager, Finance, all the way to John, GM. I have to have some work done and was extremely stressed and to be greeted with hugs from everyone is an amazing feeling! They really do treat you like family! Thank you all so much for always taking great care of me and my little lady Sentra. Love you all!! More
Saturday Car Service I went to have an oil change last Saturday Morning 08/20 and as usual it was pretty busy when I arrived at 7am. The service was quick and easy. I went to have an oil change last Saturday Morning 08/20 and as usual it was pretty busy when I arrived at 7am. The service was quick and easy. More
routine maintence I've been coming to Empire Nission for 8 years i purchased my Nission Sentara here and I've always delt with Felipe he has always been honest and tru I've been coming to Empire Nission for 8 years i purchased my Nission Sentara here and I've always delt with Felipe he has always been honest and truthful regarding my reason for my current visit and what to expect in future visits. Its nice to know what to plan for in future months. Dealerships tend to get a bad rap when it comes to having service done. I tell all my friends that's not the case at Empire Nisson I've gotton nothing but great service at a good price Thanks to Felipe and the rest of your service team I will continue to come here and will buy my future cars here and refer all my friends as well thanks again for having my car dine at the quoted time and pruce More