Back

Empire Nissan

Ontario, CA

4.9
430 Reviews

1377 Kettering Loop

Ontario, CA

91761

Directions

By Type

Showing 430 reviews

October 08, 2023

Gary Worley, provided great customer service he was polite and very respectful, he kept me up to date on the service that was being performed. Gary is awesome. More

by Rontwjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Oct 09, 2023 -

Empire Nissan responded

Gary really is awesome and it's no surprise he takes great care of you. We can't wait to share this 5-star review with him and we can't wait to see you here at your next service visit. Hope all is well. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 05, 2023

Empire Nissan is a friendly dealership they are always ready to assist. The service advisor Mr Gary Worley was very helpful and very knowledgeable. More

by Kibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Oct 05, 2023 -

Empire Nissan responded

Kibby, We are so happy to see that Gary and our team always take great care of you. Thanks so much for being part of our Empire Nissan Family and for taking the time to share this. We can't wait to work together again in the near future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

September 28, 2023

Good service. Had an advertised deal agreed to, confirmed my arrival and they were there to meet me and get me going quickly and easily. Much appreciated! More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ky
Sep 29, 2023 -

Empire Nissan responded

Drew, We are so happy to see the car-buying process went smoothly. Thank you for the opportunity to earn your business and congrats on your new ride. We hope it's treating you well thus far and we look forward to seeing you here at your first service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

September 21, 2023

Blake was my service advisor on 9/20/23, excellent communication and experience, will always comes back to Empire Nissan service department. This is my husband’s second Frontier and we always have th More

by L Marcelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Clark
Sep 22, 2023 -

Empire Nissan responded

Thank you so much for your loyalty to us here! We're lucky to have you and your husband as valued customers and we look forward to continuing to take care of all your Nissan needs for years to come. Hope your husband's Frontier is treating him well! Regards, John Fakhoury General Manager Customercare@empirenissan.com

August 24, 2023

They always give Excellent service I always come to empire Nissan for all of my vehicle needs More

by anthonysaavedra121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Aug 24, 2023 -

Empire Nissan responded

Anthony, We're so happy to see you always receive great service. Thanks for being part of our Empire Nissan Family and here's to many more years of working together. Regards, John Fakhoury General Manager Customercare@empirenissan.com

August 18, 2023

Very quick, easy, and polite. I'm always skeptical when it comes to service but Empire Nissan has always been easy for us. More

by mkessler002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fakhoury, Manuel Cabrera, Johnathan Hasshaw
Aug 21, 2023 -

Empire Nissan responded

We're so happy to see our team makes servicing your vehicle as easy as possible. Thank you for choosing us here for your vehicle needs and thank you for this 5-star review. Regards, John Fakhoury General Manager customercare@empirenissan.com

August 12, 2023

Richard Ortega is always on top of the status of my vehicle in service. He always keep me updated on what’s going on my vehicle. More

by rcabreza
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
Aug 14, 2023 -

Empire Nissan responded

We are so happy to see Richard provides you with both great service and communication. We'll be sure to share this positive feedback with him and we can't wait to see you here at your next visit. Hope all is well. Regards, John Fakhoury General Manager customercare@empirenissan.com

August 11, 2023

My service manager was clear in communication in what services were being done to my car with estimates costa as well as possible wait time! More

by Yuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac was always fun to kill time with!, Johnathan Hasshaw
Aug 14, 2023 -

Empire Nissan responded

Thank you for your stars, Yuki! We are so pleased to hear our team delivered a seamless experience. Thank you for choosing Empire Nissan! Regards, John Fakhoury General Manager customercare@empirenissan.com

August 09, 2023

Great service , very nice gentleman that helped me out,had it done in a timely manner More

by cindyupl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Aug 14, 2023 -

Empire Nissan responded

We love to hear your service visit went quickly and seamlessly, Cindy! Thank you for your stars! Regards, John Fakhoury General Manager customercare@empirenissan.com

August 09, 2023

Dealer treats you like family. They are always very friendly and attend to your needs. They go through the car inspection and let you know what's going to be due or what's next fo More

by Mariom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Aug 14, 2023 -

Empire Nissan responded

Thank you, Mariom! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

...
4
...