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Empire Nissan

Ontario, CA

Overview
Reviews
4.9
468 Reviews
Call Dealership (877) 956-5252
View Awards

1377 Kettering Loop

Ontario, CA

91761

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Showing 468 reviews

September 28, 2023

Good service. Had an advertised deal agreed to, confirmed my arrival and they were there to meet me and get me going quickly and easily. Much appreciated! More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ky
Report | Print
Sep 29, 2023 -

Empire Nissan responded

Drew, We are so happy to see the car-buying process went smoothly. Thank you for the opportunity to earn your business and congrats on your new ride. We hope it's treating you well thus far and we look forward to seeing you here at your first service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

September 21, 2023

Blake was my service advisor on 9/20/23, excellent communication and experience, will always comes back to Empire Nissan service department. This is my husband’s second Frontier and we always have th More

by L Marcelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Clark
Report | Print
Sep 22, 2023 -

Empire Nissan responded

Thank you so much for your loyalty to us here! We're lucky to have you and your husband as valued customers and we look forward to continuing to take care of all your Nissan needs for years to come. Hope your husband's Frontier is treating him well! Regards, John Fakhoury General Manager Customercare@empirenissan.com

August 24, 2023

They always give Excellent service I always come to empire Nissan for all of my vehicle needs More

by anthonysaavedra121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Aug 24, 2023 -

Empire Nissan responded

Anthony, We're so happy to see you always receive great service. Thanks for being part of our Empire Nissan Family and here's to many more years of working together. Regards, John Fakhoury General Manager Customercare@empirenissan.com

August 18, 2023

Very quick, easy, and polite. I'm always skeptical when it comes to service but Empire Nissan has always been easy for us. More

by mkessler002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fakhoury, Manuel Cabrera, Johnathan Hasshaw
Report | Print
Aug 21, 2023 -

Empire Nissan responded

We're so happy to see our team makes servicing your vehicle as easy as possible. Thank you for choosing us here for your vehicle needs and thank you for this 5-star review. Regards, John Fakhoury General Manager customercare@empirenissan.com

August 12, 2023

Richard Ortega is always on top of the status of my vehicle in service. He always keep me updated on what’s going on my vehicle. More

by rcabreza
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
Report | Print
Aug 14, 2023 -

Empire Nissan responded

We are so happy to see Richard provides you with both great service and communication. We'll be sure to share this positive feedback with him and we can't wait to see you here at your next visit. Hope all is well. Regards, John Fakhoury General Manager customercare@empirenissan.com

August 11, 2023

My service manager was clear in communication in what services were being done to my car with estimates costa as well as possible wait time! More

by Yuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac was always fun to kill time with!, Johnathan Hasshaw
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Aug 14, 2023 -

Empire Nissan responded

Thank you for your stars, Yuki! We are so pleased to hear our team delivered a seamless experience. Thank you for choosing Empire Nissan! Regards, John Fakhoury General Manager customercare@empirenissan.com

August 09, 2023

Great service , very nice gentleman that helped me out,had it done in a timely manner More

by cindyupl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Aug 14, 2023 -

Empire Nissan responded

We love to hear your service visit went quickly and seamlessly, Cindy! Thank you for your stars! Regards, John Fakhoury General Manager customercare@empirenissan.com

August 09, 2023

Dealer treats you like family. They are always very friendly and attend to your needs. They go through the car inspection and let you know what's going to be due or what's next fo More

by Mariom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Aug 14, 2023 -

Empire Nissan responded

Thank you, Mariom! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

August 01, 2023

Rafael was great. He was very efficient ang got my car serviced quickly. I always go back to this location More

by Amadornoemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Aug 02, 2023 -

Empire Nissan responded

Thank you for being a valued member of the family! We look forward to continuing to deliver the quality service you've come to expect. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

July 25, 2023

Rafael perez was my advisor very helpful and professional about the work my car needed thank you. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael perez
Report | Print
Jul 26, 2023 -

Empire Nissan responded

Thank you, Victor! We're happy to hear Rafael worked hard to ensure you were taken care of. Visit us again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

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