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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,195 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,195 Reviews of Empire Nissan of Bay Ridge

August 19, 2025

From the purchasing of my car in February 2025, with David to the Service with Jo yesterday 8/18/2025, Empire Car Dealership is the BESTEST. I have a would continue to recommend Empire to Everyone. T More

by Vegahope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JO, FROM SERVICE , David Rivera Jr
Aug 20, 2025 -

Empire Nissan of Bay Ridge responded

Vega, We are delighted to hear that your vehicle purchase and your vehicle services has been convenient and top-notch with David and Jo! Thank you for your recommendation and we look forward to the next opportunity to serve your vehicle needs again in the future!

August 13, 2025

The best Nissan dealership. My problem was fixed every time. The workers are nice and also waiting room has coffee machine with every flavor you want. TV and also if you feel More

by Sawney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
Aug 18, 2025 -

Empire Nissan of Bay Ridge responded

Sawney, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

August 05, 2025

I've been going to this Nissan dealership location for over ten years to have my Altima serviced. This was my second year with Empire Nissan. Consistently good service during this time. Rod Spodar, Servic More

by Kitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Spodar, Service Advisor
Aug 07, 2025 -

Empire Nissan of Bay Ridge responded

Kitty, Thank you for your very kind review and continued loyalty to- Empire Nissan of Bay Ridge over 10 years. We are delighted to hear that one of the reasons that you keep coming back to see us is Rod's exceptional service! We look forward to seeing you again when your vehicle is ready for its next service!

August 05, 2025

I had an 8am appointment and my car hasn't been taken in until 11am. This previously happened and after a bad review, Carmine asked me to come in and they got me in and out without paperwork in one hour. More

by Anthony Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Chang, Lei Wang
Aug 15, 2025 -

Empire Nissan of Bay Ridge responded

Anthony, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience with our Service Department. We would welcome the opportunity to speak to you on the issue. If you can please give us a call at our dealership and ask for the Service Director, Carmine Pennella at (347) 309-4016 or Email: cpennella@eagny.com.

July 28, 2025

Yossef, our salesperson is very good. This is my first time buying our car here in America. He is professional, willing to answer every question, he was sincere, direct, inviting, and More

by jefriman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Youssef Abdelmeguid
Jul 28, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Congratulations on your new vehicle. We realize you have several choices when buying a car and thank you for choosing- Empire Nissan of Bay Ridge. Yossef prides himself on providing customers with top notch customer service and a stress-free buying experience. We look forward to seeing you again in the future.

July 21, 2025

The Service Department always goes above and beyond, Service Manager, Carmine Pennella & his Technician, Anthony Scuderi never let me down from start to finish they k ow they're Nissans, I was shocked t More

by ASCUDERI147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella, Henry Jones, Sasha Shartilov, Youssef Abdelmeguid
Jul 23, 2025 -

Empire Nissan of Bay Ridge responded

Hello, We are delighted to hear that Carmine and Anthony was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

July 10, 2025

Joe was a great advisor helped me and my car was done in just over an hour. More

by ricardo.santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yuen
Jul 10, 2025 -

Empire Nissan of Bay Ridge responded

Ricardo, Thank you for your time and feedback. We are pleased to hear that Joe was able to fix your vehicle, quickly and conveniently.

July 09, 2025

Sales Lee W very informative about the vehicles 👏 gave us enough has us siging and driving . Thank you More

by Nira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Jul 10, 2025 -

Empire Nissan of Bay Ridge responded

Nira, Congratulations on your new vehicle! Lee is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car!

July 06, 2025

David Rivera was a great salesman he was very helpful for me I really appreciate him he really good More

by Mousie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Jul 07, 2025 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. David will be thrilled to hear your kind words as well.

July 01, 2025

I been going back to this dealership for the past 5 upgrades. The last 3 was with David Rivera. David is very knowledgeable and professional. Thank you David for being the BEST salesman. More

by Lissette H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Jul 02, 2025 -

Empire Nissan of Bay Ridge responded

Lissette, Thank you for your very kind review and loyalty to-Empire Mazda of Huntington . We are delighted to hear that your experiences with David has been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

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