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Empire Nissan of Hillside

Hillside, NJ

4.4
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,705 reviews

September 14, 2021

I didn't mind what I came in for But your prices are ridiculous I'm getting the work done at a much cheaper price. I can't afford your prices More

by GIGETTE514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Thomas
Sep 30, 2021 -

Empire Nissan of Hillside responded

Gigette514, we truly appreciate your honest feedback. If you would be willing to speak with us to review your services needed, please feel free to call 973-902-0078 or email mmartinez@route22nissan.com. We look forward to speaking with you.

September 14, 2021

Employees were professiona and explain the service that was done on your vechicle .Waiting area was clean More

by TINALRHODES69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thomas
Sep 17, 2021 -

Empire Nissan of Hillside responded

Hello Tina, We appreciate your positive review about your recent experience with us! We look forward to your next visit, thank you and take care.

September 11, 2021

First I like to say the guys where great however I’m not happy with the deal and the fact that I wasn’t given the opportunity to view other vehicles More

by papito3991
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea
Sep 27, 2021 -

Empire Nissan of Hillside responded

Hi Papito3991, thank you for bringing this matter to our attention. We regret that you had a negative experience, but would like to ask for an opportunity to turn that experience around to a positive one. If you would be willing to further discuss, please call 973-902-0078 or email mmartinez@route22nissan.com

September 10, 2021

Sasha is not my usual customer service person but she was great and got my car in and out in less than a day. Thank you!! More

by SHARONBMILLS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
Sep 14, 2021 -

Empire Nissan of Hillside responded

Hi Sharon, Thank you so much for the wonderful review. We are so happy to hear that Sasha was able to provide you with such great service and look forward to your next visit. Take care.

September 10, 2021

Outstanding customer service from Chris. Everytime I go in I am taken care of right away & never a long wait. Chris makes sure he keeps me updated at all times & I am well taken care of everytime I go in. More

by ROSANA.ANDUJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 14, 2021 -

Empire Nissan of Hillside responded

Rosana, thank you for your kind review. We are happy to pass along your comments to the team here at Route 22 Nissan. Have a great day!!

September 10, 2021

The service was excellent. I was informed every step of the way about the process and my rep was very polite and knowledgeable. Keep up the good work More

by NIGEL_466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
María Martinez
Sep 14, 2021 -

Empire Nissan of Hillside responded

Hi Nigel, We are so happy to hear you had such a wonderful experience with our service team! Thank you and we hope to see you again soon, take care.

September 10, 2021

Workers were very attentive. My car was in good hands. The office were responsible with the procedures my car had to undergo in their possession. More

by NANA_LOVE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melina Rodriguez
Sep 14, 2021 -

Empire Nissan of Hillside responded

Hi Nana, We appreciate your positive review about your recent experience with us! Glad to hear that you received excellent service and look forward to your next visit. Take care!

September 09, 2021

Por uno de los daños que lleve el carro no hicieron el arreglo y me hicieron un daño en el porta vasos de los puestos de atrás More

by KAREN_IRIBE98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genesis
September 09, 2021

He's a good dealer, I always change the oil and they give me good maintenance and also covers the dealer's warranty my transmission. More

by Wilmer Chamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Granados 4991
September 08, 2021

If I could I would Give this place 0 stars. No communication, bad customer service. Would not recommend. They don’t follow up. Don’t More

by Upset customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melina Rodriguez, Angelica Giuffre
Sep 28, 2021 -

Empire Nissan of Hillside responded

Hello, I am very sorry to hear that your expectations were not met. If you would be willing to further discuss the matter with us please call 973-902-0078 or email mmartinez@route22nissan.com

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