Empire Nissan of Hillside

They were efficient at servicing my car and making sure all my questions were answered. They made sure all parts were checked. Great service. A all my questions were answered. They made sure all parts were checked. Great service. A More

Stated that they would price match other dealerships, but did not. I even called before coming agreeing into the price which was accepted by the manager (according to the person I talked to). They also did n did not. I even called before coming agreeing into the price which was accepted by the manager (according to the person I talked to). They also did not give me my wheel Lock back. I emailed loyalty, called and texted but got no reply about these issues. More

Advisor was very helpful service was great thank you also they were especially curtious & gave me a detail report on the car & what it needed they were especially curtious & gave me a detail report on the car & what it needed More

Job well done I was happy to get my car serviced with you guys final my raucous is fixes can’t be more happier. Thanks guys final my raucous is fixes can’t be more happier. Thanks More

I am still with Hillside Nissan mainly besides Nissan being a very reliable car, but there service department always take good care of me. They show excellent professionalism and especially service repre being a very reliable car, but there service department always take good care of me. They show excellent professionalism and especially service representative Isaiah. More

We noticed a broken taillight before leaving the dealership, been calling 3 weeks no one has called me back or reached out after they assured us this would be taken care of. This was our second visi dealership, been calling 3 weeks no one has called me back or reached out after they assured us this would be taken care of. This was our second visit. After we came in the first time to get a car, I couldn’t stop them from calling and now no one is Ava. More

It is always a pleasure to be welcomed to nissan by Isaiah Groomes. He is very professional and always makes sure I got the service I need and that makes me happy. Hillside Nissan today, Hillside Nissa Isaiah Groomes. He is very professional and always makes sure I got the service I need and that makes me happy. Hillside Nissan today, Hillside Nissan forever. More

This is a difficult review for me to write because Julio Bulnes and Tom DiNapoli did such a great job. This issue is with the Route 22 Nissan. They say that are a Nissan Dealer, but can not even make a ke Bulnes and Tom DiNapoli did such a great job. This issue is with the Route 22 Nissan. They say that are a Nissan Dealer, but can not even make a key for a Nissan Pathfinder. I purchased a used 2019 Pathfinder and it had only one key. They told me that I would have to come back because they outsource. They’re having keys made by some guy in a white van. I had to schedule an appointment to this guys schedule and take a picture of the key for my car. In the meantime, I had a Viper remote start put in the car. Once I was able to schedule an appointment the guy showed up with the wrong key. The key works, but it has buttons on it that do nothing. I told him about the remote starter, and he said it was not a problem, because he was just adding a key. It took him awhile to get the emergency key to work. He kept putting it in the lock and trying to force it to turn, then he would take the key back into the van and file some more and try again until it finally worked. Once he was done, I tested everything only to find out the remote started did not work. He said that he had to delete all the keys and I would have to go back to Viper to get it reprogrammed. So now I have the wrong key which looks stupid and my remote starter does not work. I will never buy from Route 22 Nissan again. Who know what else they outsource to a guy in a white van. More

The staff are friendly. I enjoyed working with Sasha, she made me feel at ease by explaining everything, and answering my questions with a smile. made me feel at ease by explaining everything, and answering my questions with a smile. More

Good service and the attention was excellent. The schedule was on time. I did de schedule for change oil and the rear coil springs inspection schedule was on time. I did de schedule for change oil and the rear coil springs inspection More