Back

Empire Nissan of Hillside

Hillside, NJ

4.4
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

56 US-22

Hillside, NJ

07205

Directions

By Type

Showing 4,707 reviews

March 04, 2021

Quick reliable service. Great customer care. Great location. Employees are always willing to help. Cleans environment, I feel safe & secure.. keep doing a great job. Blessings always to my Nissan rt. More

by TCATHCART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy is great I would be taking this survey
Mar 12, 2021 -

Empire Nissan of Hillside responded

TCATHCART, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 04, 2021

Took forever to get my car back, poor communication, kept giving me the run around and the whole place is very mismanaged and disorganized. I ended up just randomly showing up to the dealership because they More

by tinkjersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Mar 05, 2021 -

Empire Nissan of Hillside responded

We truly apologize about the lack of communication from our end. We would never want any of our customers to feel this way. If your willing to take the time and call me at 973-957-7348- Nathaly Calles Owner Loyalty Manager.

March 04, 2021

Good job but took a long time. The price was too much.. I was given prompt attention and I was given other options. The job performance was good. More

by ALAYOHOSPITAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Empire Nissan of Hillside responded

ALAYOHOSPITAL, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 03, 2021

The service department is really good. I haven't had any issues this far. The staff was friendly and I didn't have to wait long. More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 04, 2021 -

Empire Nissan of Hillside responded

Lauren, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 03, 2021

Excellent service. Thanks for your help with my Excellent service. Thanks for your help with my car I would come back soon With my other car for a nissan service on route 22 More

by Rogue 113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melina Rodriguez
Mar 04, 2021 -

Empire Nissan of Hillside responded

Rogue113, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 03, 2021

Thank you for ALL your help came to Test Drive drove away with a New 2020 Sentra from the beginning negotiations to the Final price by Mike DelaCruz More

by HANK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DelaCruz
Mar 04, 2021 -

Empire Nissan of Hillside responded

HANK01, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 03, 2021

The dealership we very courteous with my first appointment with the new vehicle .I was in and out .Staff was professional along with measurements that’s taken as for as COVID-19 mask and 6ft rule More

by lamontburr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karla Marquinez, Angelica Giuffre
Mar 04, 2021 -

Empire Nissan of Hillside responded

Lamontburr, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 02, 2021

Julie was great and very helpful. I would definitely recommend going to her and servicing your car there. Clean and socially distant, felt comfortable. Thank you! More

by JSURIEL.DESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Mar 04, 2021 -

Empire Nissan of Hillside responded

JSURIEL.DESIGNS, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 01, 2021

Worst experience I have ever had. After a month, car was not repaired (front sensor). The engine shaking is still there. Got billed for loaner car. When I picked up my car, it wouldn't start. They insisted More

by BREGJAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan, Mike DelaCruz
Mar 01, 2021 -

Empire Nissan of Hillside responded

Bregjaj, I would like to gather more information about your experience and see if we can come to a resolution. My direct line is 973-957-7348. Thank you for bringing this matter to our attention.- Nathaly Calles, Owner Loyalty Manager .

February 27, 2021

Easy and fast services. Although not able to solve my headlights issue, which I solved myself easily after watching youtube. Otherwise good service and good customer experience More

by parikhtaral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Bolanos
Mar 04, 2021 -

Empire Nissan of Hillside responded

Parikhtaral, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

...
178
...