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Empire Nissan of Hillside

Hillside, NJ

4.4
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,707 reviews

November 09, 2020

Service representative was quite pleasant and courteous. She attended to those concerns expressed in waiting room and did so in a professional manner, obviously to each customer's satisfaction. More

by reneehodges120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julieann Collins
Nov 11, 2020 -

Empire Nissan of Hillside responded

Hi Renee, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 07, 2020

I had a really good experience when I took my older car that I had just purchased to be assessed. I would visit again. Great service More

by Patriciamcdowell411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 09, 2020 -

Empire Nissan of Hillside responded

Patricia, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 06, 2020

Worse service ever been costumers for 7 years will not come back. THREE TIMES MY APOITMENT WAS scheduled wrong or for ny other nissan. Use was not fix steel don't have insite back light for the 3 servic More

by GSXROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Amorin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kaplan, Melina Rodriguez, Ignazio Giuffre, Angelica Giuffre, Mike DelaCruz, Cassandra Rene, Dankwah "Danny" Nyarko
Nov 09, 2020 -

Empire Nissan of Hillside responded

GSXROBERT, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Nissan. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

November 06, 2020

The overall experience was positive. Service was quick, not really a long wait..Approximately 2 hours.. was updated periodically of the status. Staff was polite. Only concern was chairs were not disinfecte More

by VALENTHIAWKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 09, 2020 -

Empire Nissan of Hillside responded

VALENTHIAWKS, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 05, 2020

Isaiah is a great Rep. He text me updates and gave me a comprehensive evaluation of the Rogue’s service needs. He has the customers concerns at heart. More

by NSURANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 09, 2020 -

Empire Nissan of Hillside responded

NSURANCE, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 05, 2020

Julianne your customer service was great ! Omar was also the best in listening my concerns . Excellent team work !! I recommend your Department and all Route 22 Nissan Family . Thank you. More

by Dealer eater.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rondell Hammer , Mike DelaCruz
Nov 09, 2020 -

Empire Nissan of Hillside responded

Dealereater.com, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 05, 2020

Only thing i dislike is constantly being called. I recieved a call today after i completed a service yesterday from rt22 nissan. Other then that it was ok. More

by pransharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 09, 2020 -

Empire Nissan of Hillside responded

Pransharma, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 04, 2020

Elio is a good man he helped me from start to finished. I highly recommend him. Giving him 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Thanks you so much for your assistance. More

by NAIIBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elio Ramos
Nov 04, 2020 -

Empire Nissan of Hillside responded

NAIIBA, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 04, 2020

Great service, reliable, and quick. I will continue to only bring my car back here for service because of how easy they make it. Thanks More

by ABDUL.YOUSUF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DelaCruz
Nov 04, 2020 -

Empire Nissan of Hillside responded

Abdul, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

November 04, 2020

We had a great service with you guys, even though it took a little while it was worth the wait. You guys did an amazing job. Highly satisfied with the service. More

by Marcelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Empire Nissan of Hillside responded

Marcelo, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

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