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Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,707 reviews
March 09, 2020
The issue is more with pricing and NOT the customer service. CS was great. With price gouging because of the Coronavirus media scare, paying close to $1k for spark plugs and belt change is outrageous. service. CS was great. With price gouging because of the Coronavirus media scare, paying close to $1k for spark plugs and belt change is outrageous. A simple cold is now the flu. The flu is now the Coronavirus. Stand in line a get your free gov vaccines. They're here to help! ~\_(".)_/~ More
by Gilles
Verified Customer
March 07, 2020
. Very nice service and nice people. Exchange time very fast and accurate. Waiting room very large and comfortable seating, excellent coffee. Thank you very much . fast and accurate. Waiting room very large and comfortable seating, excellent coffee. Thank you very much . More
by Wankowiczpiotr
Employees Worked With
Isaiah
March 07, 2020
Great service. Amazing prices . Plus the sale man who took care of me was amazing. Beautiful customer service. Loved it!! Got my dream car and the best service as well. took care of me was amazing. Beautiful customer service. Loved it!! Got my dream car and the best service as well. More
by Facelyn pena
March 06, 2020
Poor service, bad communication, no follow up with me, i have to make moves myself in order to have the problem solve, service advisor no returning phone calls, my car is a 2018 and Nissan don’t have the pa have to make moves myself in order to have the problem solve, service advisor no returning phone calls, my car is a 2018 and Nissan don’t have the part in stock, it took six months to get this done More
by Mike
Employees Worked With
Lionel
March 05, 2020
I always feel like I'm getting personalized attention when I come into the dealership which I really appreciate. It is nice to get updates about estimated wait time and receive information both verbally when I come into the dealership which I really appreciate. It is nice to get updates about estimated wait time and receive information both verbally and via text as you wait for service work. More
by JOYCE L
Employees Worked With
Patrick & Nicolas Roberts
March 05, 2020
Many thanks to Mr.Herbi who provided an excellent sales experience with best deal for Nissan Rogue in NJ. He is an asset to Nissan Route 22 store😊 And I should say that each and everyone in Nissan 22 kno experience with best deal for Nissan Rogue in NJ. He is an asset to Nissan Route 22 store😊 And I should say that each and everyone in Nissan 22 knows how to deal with customers.. Really satisfied. Thanks Again More
by Imtiaz
Employees Worked With
Herbie Ramirez, Dankwah "Danny" Nyarko
March 05, 2020
I was so happy because I got theThe Morano thank you for helping meAppreciate it thank you again . There is nothing to say I am happy with my Marano 2020 thank you again Nissan helping meAppreciate it thank you again . There is nothing to say I am happy with my Marano 2020 thank you again Nissan More
by MARIECPIERRE68@gmail.com
March 04, 2020
They treat me like I'm the only customer in the shop giving me honest advice and help. Chris is a very friendly and knowledgeable service representative giving me honest advice and help. Chris is a very friendly and knowledgeable service representative More
by ABDELWAHAB_A
Employees Worked With
Chris from service
March 04, 2020
Joe C was fantastic. No phony baloney sales rap. Straightforward with tons of info. I dreaded the car purchasing experience but he made it painless ! Straightforward with tons of info. I dreaded the car purchasing experience but he made it painless ! More
by neckert49
Employees Worked With
Joe C, Ignazio Giuffre
March 04, 2020
Pretty decent service. Of course tried to charge crazy amount of money for simple stuff that I would‘ve paid for three time less in some body shop. For example: rear breaks $349.49. amount of money for simple stuff that I would‘ve paid for three time less in some body shop. For example: rear breaks $349.49. More
by DAN870
Employees Worked With
Service
