Empire Nissan of Hillside

Awesome Called Jonathan as he was the sale rep for me and he directed me to Dana the advisor they were both Awesome and take great care of me... Called Jonathan as he was the sale rep for me and he directed me to Dana the advisor they were both Awesome and take great care of me... More

Joe Cav my husband and I we were postpone our visit to a car dealer because sometimes it is so hard to find a nice sales person, but we did thanks Joe Cav car dealer because sometimes it is so hard to find a nice sales person, but we did thanks Joe Cav More

Completely satisfied with service I received The service I’ve got at Nissan Hillside was beyond my expectations. The salesman Jephro was very professional and efficient. I spent less than two ho The service I’ve got at Nissan Hillside was beyond my expectations. The salesman Jephro was very professional and efficient. I spent less than two hours at the dealership. I’ve got done all paperwork, received helpful instructions and left, driving my new car. Thank you all, special thanks to Anthony Amorin for outstanding service. More

I was happy to get a new car It was a great experience and I was happy to leave with a brand new car the same day I walked in, would recommend this dealership to family It was a great experience and I was happy to leave with a brand new car the same day I walked in, would recommend this dealership to family More

Just needed some answers After my visit yesterday, Dan mentioned that all of the quotes were listed on the receipt. After reviewing, I noticed I was missing two quotes which After my visit yesterday, Dan mentioned that all of the quotes were listed on the receipt. After reviewing, I noticed I was missing two quotes which was considered a priority. I immediately text and called the number listed and got the run around dealing with parts and service. No updated quote and follow up call, therefore, this is the rating you’re getting until further notice. More

No communication Made the appt. 2 days in advance online with the shuttle option. When I arrived for my 7am appointment I was told no driver is available until 10am. A Made the appt. 2 days in advance online with the shuttle option. When I arrived for my 7am appointment I was told no driver is available until 10am. As I was leaving the dealership (in my Lyft) I received a text stating they would notify me via text when the vehicle was ready. At 6:50pm I called and had to wait while they checked to see if it was ready. (Unknowingly they called and left me a message that it was ready but I wasn't checking voicemail since i was expecting a text. I arrived at 7:10 next morning since they open at 7. Was told I had to wait as they were just settling in. On a positive note. At least they didn't try to upsell me anything. More

Great service It was a good and pleasant services , I very satisfied 👍👍👍the salesperson Levon was very informative, all the people there very friendly , it was a It was a good and pleasant services , I very satisfied 👍👍👍the salesperson Levon was very informative, all the people there very friendly , it was a good experience by a car there .👍 More

Joe Cav was amazing in assisting us and working with us to make sure everything works for our everyday lives and making the experience memorable. Definitely coming back when the agreement has expired. Felt to make sure everything works for our everyday lives and making the experience memorable. Definitely coming back when the agreement has expired. Felt more like a friend agreement then a business agreement. More

The service is EXCEPTIONAL I have owned over 30 vehicles that were serviced by many dealers such as Ford, Mercury, Volkswagen, Honda, Audi and others. To date, I have never exp I have owned over 30 vehicles that were serviced by many dealers such as Ford, Mercury, Volkswagen, Honda, Audi and others. To date, I have never experienced the level of excellence or expeditious service that I received from Rte. 22 Nissan Service Department on December 9th Please know that I purchased my vehicle at the S.I. Nissan dealer in the borough that I reside and was disappointed in the service provided. I then crossed the bridge to Bay Ridge Nissan, in Brooklyn and again I experienced extremely poor customer service as well as a lack of knowledge regarding my Nissan Juke. As I continued to seek professional service, I decided to travel in the opposite direction, crossing the bridge into New Jersey to Rte. 22 Nissan Service Department. It was more than worth it and I am well pleased. When I arrived, the customer lounge was full and when I left it was just about empty. My Service Consultant Isaiah provided the most warm and welcome customer service ever. He was both professional and extremely thorough concerning the future needs of my Nissan Juke. Because of Isaiah’s expertise and passion for his profession, I now have greater sense of confidence and safety with the knowledge that I received from the Complimentary Multi-Point Inspection report. A report that I have NEVER received from any other dealer in the past. I thank you, your team and especially Isaiah. All of you have all certainly achieved your sincere goal of exceeding my expectations and restored trust. More