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Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,707 reviews
December 28, 2018
Horrible!! I never go to a dealer (this dealer in particular) for repairs or service. This visit solidified that. The service rep told me bold face lies about wh I never go to a dealer (this dealer in particular) for repairs or service. This visit solidified that. The service rep told me bold face lies about what was needed to repair my car. Told me I had a transmission leak and that I needed a new transmission. Told me that I needed to replace a perfectly fine part (air mass sensor) that had just been replaced with the Nissan part. She said all this with such a matter of fact smug attitude. After I called her on her lies about the transmission leak, she backed off and gave me a bloated quote for xxxx near $700 to replace the air mass sensor and reprogram the ECM. (I have also had the same experience with Rt22 Nissan when I purchased this car in 2012.) I told her to please just give me my car. The very next day I took my car to Nissan in Springfield where all they needed to do was reprogram the ECM for $135. I’m certain Rt 22 Nissan believe they can run their business in this fashion because they deal with uneducated ignorant minorities in the Newark area. I’m sure they work hard at exploiting every opportunity that arise. Need less to say, as God as my witness I will never patronize rt 22 Nissan again 🖕🏾. More
by ANTOINE0606
Verified CustomerEmployees Worked With
Nicole Troncoso
December 28, 2018
The service was good everyone friendly While I was there for service I inquired about a car wash the exterior was good but the interior wasn't. I had to do the inside myself. While I was there for service I inquired about a car wash the exterior was good but the interior wasn't. I had to do the inside myself. More
by MORRISP51
Employees Worked With
Don't remember the names , Rich Padilla
December 28, 2018
Awesome dealership I always go to the rt 22 Nissan. I feel comfortable with their service and like to check out the new cars while I wait. The person that helped me with I always go to the rt 22 Nissan. I feel comfortable with their service and like to check out the new cars while I wait. The person that helped me with my lease was patient and worked with me throughout the year making different offers as they became available. More
by JENNIESANTOS
December 26, 2018
Great Service, Fast and Fair Fantastic Service with my new pathfinder. Thank you David Thomas. Amazing sales person. Would recommend people to him always. If you want a honest, fa Fantastic Service with my new pathfinder. Thank you David Thomas. Amazing sales person. Would recommend people to him always. If you want a honest, fair, and patient sales person please see him. More
by LondonB1
Employees Worked With
Dave Thomas
December 26, 2018
New 2018 pathfinder. Thank you David ! David Thomas Very Nice gentlemen. We purchased one of the last 2018 pathfinders and he was very helpful. 100% will recommend him to others. Very patie David Thomas Very Nice gentlemen. We purchased one of the last 2018 pathfinders and he was very helpful. 100% will recommend him to others. Very patient and has a nice manager Phillip More
by Guerra123
Employees Worked With
Dave Thomas
December 25, 2018
Nightmare before christmas Just wish when they did my alternator they would have caught the starter also not my car breaking down the next day after paying $723 Just wish when they did my alternator they would have caught the starter also not my car breaking down the next day after paying $723 More
by DEBRABRADLEY30
Employees Worked With
Chris
December 24, 2018
Good Day The service was very professional. Overall, i was satisfied with everything but the prices that i was offered. Wasn’t able to get the car i wanted, bu The service was very professional. Overall, i was satisfied with everything but the prices that i was offered. Wasn’t able to get the car i wanted, but was able to get something similar so i was satisfied. More
by HUTCHESON.MICHAEL63
Employees Worked With
Shawaan White
December 24, 2018
Amazing Services and savings Affordable prices speed up services wonderful Customer Services knowledge courtesy sincera reccomendation, Route 22 Nissan is expert in your Works and Affordable prices speed up services wonderful Customer Services knowledge courtesy sincera reccomendation, Route 22 Nissan is expert in your Works and your professionals are amazing More
by IVANBSIL37
Employees Worked With
Nicole Granados, Rich Padilla, Dave Thomas
December 24, 2018
Terrible, unprofessional. I went to route 22 for a oil change, I waited for 2 hours and still didn't get the oil change, ok, they were back you would think someone will come ou I went to route 22 for a oil change, I waited for 2 hours and still didn't get the oil change, ok, they were back you would think someone will come out and tell me that, they tell me they are backed up after I told them to get me my van because I am leaving after waiting for 2 hours. They treat there customers like animals, very sad. More
by ROSHEDASCOTLAND
Employees Worked With
Rich Padilla
December 22, 2018
JOE CAV BLOWS THE COMPETITION AWAY Joe Cav was very helpful and patient on the process of helping us on selecting the best car according to our needs and budget. Great experience! I Joe Cav was very helpful and patient on the process of helping us on selecting the best car according to our needs and budget. Great experience! I really recommend him. More
by Nissan Max
Employees Worked With
Joe Cav
