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Empire Nissan of Hillside
Hillside, NJ
4,712 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,712 reviews
December 14, 2018
Nicole bad service Dealing with Nicole regarding drop off and pick up was one of the worst experience of my day. Nissan please give all credit to Nicole for your low rat Dealing with Nicole regarding drop off and pick up was one of the worst experience of my day. Nissan please give all credit to Nicole for your low rating. The next time my car need svc I will take it to another dealer. THE WORST, I thought Maxon was bad. Customer service I received from Nicole was the worst. I stayed on hold for 45mins. use different phone to call back someone pickup asap. I was transferred to every other department, I google Nissan Corp. office to resolve issue and I"m still waiting. by the way because of the above issue i'm late for work. More
by mad custojmer
Employees Worked With
nicole
December 13, 2018
Ver very very nice Very good customer service, clarity in the product demonstration and price as well. HONESTY and RESPECT for the buyer financial situation. Good explan Very good customer service, clarity in the product demonstration and price as well. HONESTY and RESPECT for the buyer financial situation. Good explanation on the way and forms of payment. Facilitation on the closing of the purchase...VERY GOOD WORKERS AND PEOPLE.. More
by KASIANOS
Verified CustomerDecember 13, 2018
A+ for Nicole Nicole only person that helps me from beginning to end with the service of my vehicle. When I call to check on the status I was given the wrong statu Nicole only person that helps me from beginning to end with the service of my vehicle. When I call to check on the status I was given the wrong status and my vehicle is returned filthy Nicole was the only person that tried to satisfy me and make things right . she helped every customer that was sitting in that waiting roomwith the same curtosy and respect. More
by Cindywhalen
Employees Worked With
Nicole T.
December 13, 2018
Quick and to thenpoint Awesome service and they were quick to the point and answered all my question. They did however fail to contact me once my car was ready, I reached ou Awesome service and they were quick to the point and answered all my question. They did however fail to contact me once my car was ready, I reached out to them to see if it was ready More
by FRANSICO.RODRIGUEZ1990
Employees Worked With
Rich Padilla
December 12, 2018
Awesomeness guys very very knowledgeable So arrived went right in they took care of me right away listened to what I had to say, super nice got a coffee and a rental was on my way, When I So arrived went right in they took care of me right away listened to what I had to say, super nice got a coffee and a rental was on my way, When I got back to pick up the car, cleaned and good to go in and out Awesome place best dealership I have been to on the east coast More
by andrewK
Employees Worked With
Rich Padilla, Alicia King, Vladimir Nastelon
December 12, 2018
Amazing service I dealt with Jake and he was absolutely amazing! First time financing a car and he made the process so easy! Highly recommend him! Thank you Jake!!!!! I dealt with Jake and he was absolutely amazing! First time financing a car and he made the process so easy! Highly recommend him! Thank you Jake!!!!! More
by Jezeniah
Employees Worked With
Jake (Jacob) Tapia
December 12, 2018
Very pleasant in best experience I can get when it comes to It was pleasant in very cooperative workers. My car is running much better, they were very good at answering all my questions. I'm glad I went here to It was pleasant in very cooperative workers. My car is running much better, they were very good at answering all my questions. I'm glad I went here to get my car worked on I would recommend all my friends and co workers. More
by ABILAL1970
Employees Worked With
Nicole
December 12, 2018
Excellent Nothing bad or negative to say. My experience with Nissan Route 22 was excellent. My service advisor Chris was honest about all the work needed to be Nothing bad or negative to say. My experience with Nissan Route 22 was excellent. My service advisor Chris was honest about all the work needed to be done to my vehicle and very helpful. More
by HawkinsCar78
Employees Worked With
Rich Padilla
December 12, 2018
Missing my tire air caps I went for an oil change, the customer lounge was not very clean, the coffee area was also messy. I also noticed that all my tire air caps are missing I went for an oil change, the customer lounge was not very clean, the coffee area was also messy. I also noticed that all my tire air caps are missing after my oil change. More
by plandy10
Employees Worked With
Rich Padilla
December 12, 2018
They’re the best They’re all very friendly and willing to help! The workers are also very patient! I got a car better than i expected for an awesome deal too!! They’re all very friendly and willing to help! The workers are also very patient! I got a car better than i expected for an awesome deal too!! More
by Goziu
Employees Worked With
Cesar Hurtado, Nathanial Jackson, Jake (Jacob) Tapia
