Empire Nissan of Hillside
Hillside, NJ
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Beyond Happy Customer The leadership team at this dealership need a round of applause for fixing my unhappy compliant they have reach out to me individually and were very a The leadership team at this dealership need a round of applause for fixing my unhappy compliant they have reach out to me individually and were very apologetic, they have went above and beyond to rectify my pervious complaints. They fixed my issue and detailed my vehicle free of charge they brought my car back to me with a full gas tank, and one of the service managers personally came to apologize for the inconvenience i suffered There. I feel Beyond reassured going forward. And i will Definitely continue using this dealership for my service need. I’m beyond happy right now of the job they did in fixing my experience with them. They are great. More
Les was / is awesome Les took time to speak w/ me about the car. Addressed issues that weren’t fixed. Even apologized for nasty girl w/Rosy Perez voice. First time I calle Les took time to speak w/ me about the car. Addressed issues that weren’t fixed. Even apologized for nasty girl w/Rosy Perez voice. First time I called I was on hold for 5 minutes. I hung up and called back 3 times after that & she didn’t answer the phone yet pushed me out to the hold music. She should be lucky to have a job. Oh & I want to mention Omar and Abigail who are really amazing!! More
Very Welcoming Very helpful and welcoming! Christopher Granados was so helpful, knowledgeable and excellent customer service. He reached out to me to explain what Very helpful and welcoming! Christopher Granados was so helpful, knowledgeable and excellent customer service. He reached out to me to explain what was the issue with the car and the service it needed. More
Oil change Every since I purchase my truck they have been nothing but excellent they make you feel like home while you waiting for your service to be done I will Every since I purchase my truck they have been nothing but excellent they make you feel like home while you waiting for your service to be done I will not go anywhere else... More
Excellent Miss Alicia king was very polite and professional, the price of the vehicle was right in my price range. The finance manager Devin Chisolm explained Miss Alicia king was very polite and professional, the price of the vehicle was right in my price range. The finance manager Devin Chisolm explained everything to me so i felt comfortable. I drove the vehicle home and was very pleased with everything. I had to take it back to service because the vehicle needed brakes and that was taken care of. Miss king is an excellent sales Person. More
Awful experience This was my second service w| them &| I did not like any of them. For one , noone can ever explain the warranty I paid for, which I was not aware of. This was my second service w| them &| I did not like any of them. For one , noone can ever explain the warranty I paid for, which I was not aware of. When you call they dont know how to greet customers. The service I got given made me fail inspection. Nevertheless they checked my battery &| they stated it was in good condition, since my visit I’ve had 3 diff people give me a jump start. NEVER AGAIN!!!! Waste of time &| $. More
Awful Still waiting on repair of a safety issue (air bag ) not resolved in 3 appointments. Waiting for an additional part since last Tuesday. Still waiting Still waiting on repair of a safety issue (air bag ) not resolved in 3 appointments. Waiting for an additional part since last Tuesday. Still waiting for device manager, Christ to give me a call. More
Very good Because they are right on point with your appointment time and they tell what needs to be done on your next visit and i appreciate that Because they are right on point with your appointment time and they tell what needs to be done on your next visit and i appreciate that More
Excellent Everything went as expected how ever, wish my oil change was done while I was already there. Now I will have to come back sooner than later Everything went as expected how ever, wish my oil change was done while I was already there. Now I will have to come back sooner than later More
Great Staff ! Everyone is so welcoming & kind . Love coming here for service ! Always a great experience. My service advisor Chris is always great ! Recommend any b Everyone is so welcoming & kind . Love coming here for service ! Always a great experience. My service advisor Chris is always great ! Recommend any body to bring their vehicles to service . More