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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews
Call Service Center (973) 969-3384

2,626 Reviews of Empire Nissan of Hillside - Service Center

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February 14, 2022

Good but sometimes very expensive, everyone can not afford it so am saying they should down on the cost of servicing cars please. More

by SYLERIOKORO8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The financial manager
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Feb 16, 2022 -

Empire Nissan of Hillside responded

Syleriokoro8888, thank you for bringing this matter to our attention. We regret that your experience was not 100% satisfactory, and will use this as an opportunity to improve.

February 11, 2022

The service and the time it took to do it was great and I will return. More

by MCCLAINWORSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember His name
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Feb 16, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

February 10, 2022

I made an appointment and it took over 2 hours to complete a simple oil change. I will not be coming back. More

by JLMONT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelica Giuffre
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February 10, 2022

Easy going and simple process. Good to come back and get the same level of service. Thanks. More

by Fatimat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Feb 12, 2022 -

Empire Nissan of Hillside responded

Fatimat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc..

February 10, 2022

Dealership is clean & functions perfectly. Just inventory needs improvement. Too many of the same types of cars. I would expect a nissan dealer to have all nissans. More

by Dybo416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thomas, Karla Marquinez, Ahmed Elbahbouhi, Victor Benlice, Ruben Pagan, Aiden Williams, Herbie Ramirez
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February 09, 2022

The service was prompt and efficient. The staff was friendly and their communication with me was clear and coherent. More

by KLEVMAC11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
Report | Print
Feb 12, 2022 -

Empire Nissan of Hillside responded

Hi Klevmac11! We're so happy we were able to help you out! Thank you and have a great day

February 07, 2022

Very friendly and professional service !!! Highly recommended !! They tell you what to expect and are there for you thru out the process. More

by SUZANAJ522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona
Report | Print
Feb 08, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact us at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

February 04, 2022

Fast and relatively recent price. I’ve been here multiple times, and would recommend this dealership to anyone else with a Nissan vehicle. More

by Luis Motta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 07, 2022 -

Empire Nissan of Hillside responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2022

The place is great as always I will Recommend this place to everyone thank you for your service to work there are respectable and good people I appreciate your help every time I bring my car for service als More

by VELEZSA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
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Feb 07, 2022 -

Empire Nissan of Hillside responded

Velezsa7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. Thank you and have a great day!

February 02, 2022

Was very impressed with how quick and efficient my first oil change was for the Rogue I bought, after years of having a Hyundai Sonata and Tucson. The Route 22 crew was done within 20mins. I’m used to waiti More

by LXPUTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha, office manager
Report | Print
Feb 04, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. We are very happy to hear you had a great first time experience and look forward to your next visit. Take care

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