Empire Nissan of Hillside - Service Center

I wasn’t happy with the service I was giving at this dealership, the young lady who took my information was very rude and unprofessional she didn’t want to get me the manager after I requested one for h dealership, the young lady who took my information was very rude and unprofessional she didn’t want to get me the manager after I requested one for her refusing to call the service contract customer service for me. I had to request someone else who came out and was very helpful and I understanding, I was forced to pay $525 for a rental that would have been covered under the service contract agreement, I was given a car that had bugs I was itching every time I got in the car until I got it washed. The battery was lose. When Dana was there she was exceptionally nice and helpful. I’m not happy with this dealership and I had to pay additional $100 awful More

The job took too long to complete. The job was good but the price was took much for a car bought at the same dealership 5 years ago. the price was took much for a car bought at the same dealership 5 years ago. More

I was very pleased when I took my car in for an oil change. I was immediately greeted by my tech. He was very friendly and took my car. He told me it would be about 1/2 hour. He took me to the wait change. I was immediately greeted by my tech. He was very friendly and took my car. He told me it would be about 1/2 hour. He took me to the waiting area and texted me a few times to let me know his progress. Before I knew it, he had my car ready and waiting for me. I was very happily surprised that I had my car serviced so quickly. In previous dealerships, I sometimes had to wait 2 hours. Issaah was a pleasant surprise. More

with people skills such as jason ryder on board i would recommend friends and family to visit your site thank you and best regards ed recommend friends and family to visit your site thank you and best regards ed More

definitely the worst service I have ever had at a dealership !! after 3 days without giving me any information about my car, they fixed one thing and ruined another, now I need to lose another day of dealership !! after 3 days without giving me any information about my car, they fixed one thing and ruined another, now I need to lose another day of work to take my car to fix it !! More

I still consider Rt 22 Nissan my car dream team family. I’ve been coming to this dealership since 2015, I must say, the people change but the service and of professional standard stays the same.. please th I’ve been coming to this dealership since 2015, I must say, the people change but the service and of professional standard stays the same.. please thank everyone who helped me on my last visit I really appreciate their customer services skills. I will definite recommend this dealership to family and friends More

I thoroughly enjoy and appreciate the professionalism from the members in the service department. I'm a forever customer to this location and can't see myself going anywhere else. from the members in the service department. I'm a forever customer to this location and can't see myself going anywhere else. More

- the service was good, but I had to wait for my car while the computer was processing and I could have been paying for the service. while the computer was processing and I could have been paying for the service. More

They helped me very fast to service the truck. I know that my truck is safe in nissans hands and appreciate the job they do. that my truck is safe in nissans hands and appreciate the job they do. More

The service was ok, my issues are the service people left there plastic hair cover and and plastic seat cover in my car. Also, I didn’t receive an updated service sticker in my car to tell me my next service there plastic hair cover and and plastic seat cover in my car. Also, I didn’t receive an updated service sticker in my car to tell me my next service date. And the guy who greed me was a little rude. But the sales lady was very nice! More