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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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February 24, 2021

The service advisor was great. The people doing the work on the car didn’t close hood all the way down and turned off headlights. More

by tchaillet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris-(Service advisor)
Mar 04, 2021 -

Empire Nissan of Hillside responded

tchaillet, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 24, 2021

The service department was quick and helpful. I made an appointment online the previous night and was seen earlier than expected. I came in to use an email promotion and ended up getting my service for fre More

by christinala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Writer from service department
Mar 04, 2021 -

Empire Nissan of Hillside responded

Christinala, Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 23, 2021

The service I received was top rate I was pleased . All of my questions were addressed and I was kept up to date on progress. More

by Klcsunshine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes great service , Mike DelaCruz
Mar 04, 2021 -

Empire Nissan of Hillside responded

Klcsunshine1, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 22, 2021

As always great and efficient service and friendly and knowledgeable staff. I like all the new text features and I appreciate the precautions taken to keep me and the staff safe during COVID More

by SAMANTHA.COLEMAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Collins, Michael Elias
Mar 04, 2021 -

Empire Nissan of Hillside responded

Samantha, Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 20, 2021

Easy check in. The service was Quick. Very clean environment . Very Helpful. COVID conscious. Answered questions thoroughly . Staff was knowledgeable and reliable. Affordable rates. cleanliness More

by Kelly S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Giuffre
Mar 04, 2021 -

Empire Nissan of Hillside responded

Kelly, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 18, 2021

The staff is always ready to help their customers. The repair and the price always make sence , thank you very much for your services!! Have a good day!! More

by MERYAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 18, 2021 -

Empire Nissan of Hillside responded

MERYAYES, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

Feb 18, 2021 -

MERYAYES responded

You’re welcome

February 18, 2021

Whenever I come to this dealership for service or to purchase a vehicle I’m greeted with the utmost professionalism and with very good courteous staff More

by JBEMBRY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Marquinez
Mar 04, 2021 -

Empire Nissan of Hillside responded

JBEMBRY28, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 17, 2021

Initially I didn’t have the best experience leasing my Nissan 2020 Rogue, so I went to my first service appointment with lower expectations but I was not disappointed with the service. It was prompt and q More

by mshanap
Recommend Dealer
Yes
Employees Worked With
Chris Granados, Service Dept.
Feb 18, 2021 -

Empire Nissan of Hillside responded

Mshanap, Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

February 15, 2021

The staff is top notch and always friendly. They always listen to my concerns. The job is always done right, on time and satisfaction is always guaranteed. More

by macncee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Feb 15, 2021 -

Empire Nissan of Hillside responded

Macncee, Thank you so much for the praise and positive comments about our team here at Route 22 Nissan! We truly appreciate your positive feedback.! I hope you have a wonderful day :-)

February 15, 2021

I came in on a last minute they took my car to get service. Wait was a little while but I understand it’s covid. Great service per usual. More

by CRYSTALLEON1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elio Ramos
Feb 18, 2021 -

Empire Nissan of Hillside responded

CRYSTALLEON1983, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

Feb 23, 2021 -

CRYSTALLEON1983 responded

You’re welcome. And mostly, thank you for great service.

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