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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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June 07, 2020

Customer service was greatMr Bruno was very helpfulGot Customer service was great Mr Bruno was very helpful Got my car when promised nothing else to day. I went in for an oil change More

by NMCD2
Recommend Dealer
Yes
Employees Worked With
Mr Bruno
Jun 09, 2020 -

Empire Nissan of Hillside responded

Thank you so much for your positive comments about your recent service visit, we're happy you found our staff to be so supportive during your experience. We hope to be of service to you again in the future. Be safe and take care !

June 06, 2020

Always professional and courteous. Will recommend Nissian to anyone looking to buy or lease a vehicle. I love my Rouge.looking forward to new one's. More

by MORRISP51
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 06, 2020 -

Empire Nissan of Hillside responded

We are really humbled to be reading such an amazing review like this. Your recommendation and high star rating means a lot to us. Thank you and we look forward to doing business with you again in the future, stay safe and we hope you have a wonderful weekend !

June 05, 2020

Love the customer service. Isaiah was amazing and so patient with me. I was there for a while, but they made sure to keep me updated on what’s going on with my car. More

by Sashai Roberts
Recommend Dealer
Yes
Employees Worked With
Isaiah Goode
Jun 05, 2020 -

Empire Nissan of Hillside responded

Thank you so much for your positive comments about your recent service visit, we're happy you found our staff to be so supportive during your experience. We hope to be of service to you again in the future. Be safe and take care !

June 04, 2020

‘Twas a wonderful first dealership experience! Isiah and the team member who took my information was incredibly nice AND I wasn’t there for four or five hours. I always heard dealerships really rip you off More

by BREAWEEKES26
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

I arrived on time and check in was quick. My car was ready in time allotted and waiting area was clean, comfortable and allowed for social distancing. More

by wittywonderd
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana
May 27, 2020 -

Empire Nissan of Hillside responded

We are really humbled to be reading such an amazing review like this. It is our aim to always make sure all of our customers receive quality service and leave our premises with a great experience. Your wonderful feedback and high star rating is very much appreciated. Thank you and we look forward to your next visit, stay safe and we hope you have a wonderful day

May 26, 2020

Patrick was the gentleman that helped me while I waited for my car to get serviced. He was courteous and pleasant. Answered all my questions. More

by mimi1201
Recommend Dealer
Yes
Employees Worked With
Patrick
May 27, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time to let us know how we did. Your positive comment about your recent visit means a lot to us and we sincerely hope to be of service to you again in the future, have a great day and stay safe !

May 25, 2020

I went to service and Patrick was my advisor. He was very attentive to us and what we needed. Checked on us and gave us updates on my vehicle twice. We were out of there after a short amount of time. This pl More

by prempehbeverly
Recommend Dealer
Yes
Employees Worked With
Patrick
May 27, 2020 -

Empire Nissan of Hillside responded

Thanks for your praise and kind comments about our team. We are very happy we could provide you with a positive experience We hope to be of service to you again in the future. Best wishes

May 25, 2020

This was a great experience for me and my family. Everyone was very friendly and professional and we love how the teller and the tech came together to speak with us instead of just the teller. More

by DWYANETAUSTIN
Recommend Dealer
Yes
Employees Worked With
Service department
May 27, 2020 -

Empire Nissan of Hillside responded

We are very happy to have provided you with such a positive experience, we're happy you found our staff to be so supportive during your visit to our Route 22 Nissan dealership, thank you and hope you have a wonderful day !

May 25, 2020

I came for rim change and I would assume that they would have checked the tire too before putting it on but apparently not.after I took my car back, the tire pressure is decreasing slowly. I will have to v More

by RUCHI.BLOSSOMS
Recommend Dealer
No
Employees Worked With
Patrick from Service
May 26, 2020 -

Empire Nissan of Hillside responded

We are very disappointed not to be reading a positive review and we would be more than happy to try and make this situation better. For any service concern, pl ease contact our Service Manager, Robert Jenkins at 908-964-8700, extension 242 or by email at rjenkins@route22nissan.com. Thanks for your patience and we look forward to assisting you at your convenience. Have a nice day !

May 25, 2020

Dana was great and I really enjoyed working with her. Easy to communicate and work with. Followed up as soon as my car was done as well. Will always continue my business with you guys. More

by W_MUNOZ13
Recommend Dealer
Yes
Employees Worked With
Dana
May 26, 2020 -

Empire Nissan of Hillside responded

Thank you for your kind review, your wonderful feedback and rating mean a lot to us. We are happy to pass along your comments to the team here at Route 22 Nissan. Stay safe and we look forward to taking care of your car again in the future !

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